NORC Library

Federal Laws & Regulations
State Laws & Regulations
Research About the LTCOP
Resources & Reference Documents

Federal Laws and Regulations

Older Americans Act (Title VII, Chapter 2, Sections 711/712)
Nursing Home Reform Law of 1987
AOA Program Instructions, Information Memoranda and Other AOA Issuances

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State Laws and Regulations

Nursing Home Regulations Plus
An online compilation of state and federal nursing home regulations. Nursing Home Regulations Plus also contains a comparative analysis of numerous topics dealing with nursing home regulations.
LTCOP: A Summary of State Enabling Statutes Paper (2002)

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Research About the LTCOP

The Role of Ombudsmen in Assuring Quality for Residents of Long-Term Care Facilities:Straining to Make Ends Meet (National Health Policy Forum, December 2009)

Real People, Real Problems: An Evaluation of the Long-Term Care Ombudsman Programs of the Older Americans Act (Institute of Medicine (IoM), 1995)
Study of the State LTCOP (2001), by Carroll Estes et al, Institute for Aging and Health, University of California, San Francisco - follow up to the IoM study
- Effectiveness of the SLTCOP (Carroll Estes, 2001)
  - Summary of Recommendations
  - PowerPoint Presentation
The LTCOP: Rethinking and Retooling for the Future (2003 - The Bader Report)
State Ombudsman Data: Nursing Home Complaints (1999)
Selected Annotated Bibliography of Research Conducted on the Ombudsman Program 1990-2000
LTCOP: Overall Capacity (1999)
State Ombudsman Data - Nursing Home Complaints (2003)

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Resources & Reference Documents

Ombudsman Compendium on Recruitment, Training and Retention
Medicare Prospective Payment in SNFs and its Impact on Nursing Home Residents: Questions for Ombudsmen Considering the Care of Medicare Patients in Nursing Homes (2001)
Nursing Homes: Who Owns Them (2001)
A Reporter’s Toolkit: Medicaid
Staffing section of the NCCNHR website
Improving the Quality of Care in Nursing Homes (IoM, 1986)
Nursing Home Staffing Standards in State Statutes and Regulations (Charlene Harrington, 2008)

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NCCNHR

NCCNHR is the national voice to improve the quality of care for the nation's long-term care consumers. Visit www.nccnhr.org for more information.

Save the Date

Save the date for the 2010 NCCNHR Annual Meeting & Conference, October 19-22, in Orlando, Florida. Visit www.nccnhr.org for more information.

2008 NORS Data

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.