Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services


Protecting Resident Rights: Ombudsmen in Assisted Living Facilities (March 2015)
The 83rd Texas Legislature increased funding for long-term care ombudsmen to expand services to protect residents’ rights and regularly visit assisted living facilities (ALFs). In 2014, ombudsmen services to ALFs in Texas grew dramatically. This report describes ALFs in Texas, ombudsmen services, and recommendations to ensure the highest quality of life and care for residents.

Assisted Living Facility Inspections Guidelines by State (February 2014)
This chart gives state by state information on inspection guidelines for assisted living facilities.  Information contained includes what agency/entity within each state conducts the inspections, whether or not a facility receives advance notice of an inspection, where the public can access inspection reports and whether or not the agency investigates complaints.

Ombudsman Advocacy in Assisted Living Board and Care (November 2013)

Ombudsman Advocacy Challenges in Assisted Living: Outreach and Discharge (March 2001)
This technical assistance paper is presented in two sections. It begins by describing challenges programs face in doing assisted living outreach and practical steps they might take to more effectively reach assisted living consumers and providers. It continues with a focus on Ombudsman intervention in discharge cases.

Quality in Medicaid Waiver Assisted Living: The Ombudsman Program's Role and Perspective (December 2005)
This paper presents highlights of a teleconference for State Ombudsmen discussing their role and perspectives on quality in Medicaid waiver assisted living. The conference was convened by The National Association of State Units on Aging (NASUA) on April 26, 2005. Thirteen state ombudsmen and program staff from 10 states (Alaska, Arkansas, Arizona, Georgia, Illinois, Louisiana, Ohio, Pennsylvania, Virginia, Wisconsin) and the District of Columbia, participated.

Toolkit for Person-Centeredness in Assisted Living – An Informational Guide and Questionnaires of Person-Centered Practices in Assisted Living (PC-PAL)
Initially released for use in June 2014, the Toolkit for Person-Centeredness in Assisted Living was developed through a close partnership between the University of North Carolina at Chapel Hill and the national Center for Excellence in Assisted Living (CEAL), along with assisted living providers, residents, family members, and organizational representatives. Available for free download, the Toolkit includes questionnaires to be completed by assisted living residents and staff, and simple, easy-to-follow instructions for scoring and interpreting the results. The questionnaires measure Person-Centered Practices in Assisted Living, and are called the PC-PAL. Unlike earlier tools, the PC-PAL questionnaires are based on research evidence and have been rigorously tested for ease of use and statistical validity. Click here to access the PC-PAL. Read the entire press release on the CEAL website or on the UNC website.

Many assisted living residents are Medicaid-dependent, government report says (Dec 2011)

Compendium of Residential Care and Assisted Living Regulations and Policy: 2015 Edition
The compendium was prepared for the U.S. Department of Health and Human Services (HHS) Office of the Assistant Secretary for Planning and Evaluation (ASPE) and summarizes and compares states' residential care setting regulations.

Thinking of Moving to an Assisted Living Residence? Fostering Autonomy & Independence, 2003
Developed by the Long-term Care Community Coalition (formerly the Nursing Home Community Coalition of New York State). This guidebook to help people choose an assisted living residence with a special focus on finding a residence that promotes choice and independence.

Policy Principles for Assisted Living, 2003
A report resulting from the Assisted Living Workgroup. Signed by Consumer Voice (formerly the National Citizens’ Coalition for Nursing Home Reform), the National Association of State Ombudsman Programs (NASOP), and the National Association of Local Long-Term Care Ombudsman Programs (NALLTCO), this document outlines problems and proposed solutions that will guarantee a reasonable level of quality for residents of assisted living facilities.

Assisted Living Consumer Alliance (ALCA)
ALCA is a national collaboration of groups and individuals working together to promote consumer safety, choice, and rights in assisted living. ALCA provides information for both consumers and advocates, and works collaboratively with government officials and health care professionals to improve assisted living. ALCA supports an improved quality of care, along with greater focus on consumers’ needs and preferences.