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Webinar - LTCOP Volunteer Management: Model Materials and Sharing Best Practices

May 31, 2017        

This 90-minute webinar is applicable to all staff representatives who recruit, train, and work with volunteer Ombudsman program representatives. The speakers shared the new model volunteer intake and risk management materials (e.g., application form, interview questions, code of ethics, acknowledgement form) and highlighted recruitment ideas.

Speakers include Amity Overall-Laib, Director, National Ombudsman Resource Center; Carol Scott, Ombudsman Specialist, National Ombudsman Resource Center; and Lenè Garrett, Volunteer Recruitment Specialist, Oregon Long-Term Care Ombudsman Program.

Handouts