Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Resources in CA

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State Ombudsman Program

Joseph Rodrigues , State LTC Ombudsman

California Department of Aging

1300 National Drive, Suite 200
Sacramento, CA   95834
Work: (916) 419-7510
Fax: (916) 928-2503
Website: http://www.aging.ca.gov/programs/#LTCOP

Local Ombudsman Programs

Linda Zimmerman , Coordinator

LTC Ombudsman Program
Wise & Healthy Aging, Region IV

5220 Clark Avenue, Suite 415
Lakewood, CA  90712
Fax: (562) 925-5876
Area Served: Los Angeles County and City

Vince Wrzalinski , Coordinator

LTC Ombudsman Program

686 E. Mill Street, 2nd Floor
San Bernardino, CA   92415-0640
Work: (909) 891-3928 or (866) 229-0284
Fax: (909) 891-3957
Area Served: San Bernadino, Victorwille, Ontario, Yucca Valley, and Redlands- Yucaipa

Kathleen Weidner , Coordinator

LTC Ombudsman Program
c/o Council on Aging - Orange County

1971 E. Fourth Street, Suite 200
Santa Ana, CA  92705-3917
Work: (714) 479-0107
Fax: (714) 479-0234
Website: http://www.coaoc.org
Area Served: Orange County

Nona Tolentino , Coordinator

Kern County LTC Ombudsman Program
c/o Greater Bakersfield Legal Assistance, Inc

615 California Avenue
Bakersfield , CA  93304
Work: (661) 323-7884
Fax: (661) 716-1060
Area Served: Kern County

Kathi Toepel , Coordinator

Mother Lode LTC Ombudsman Program
c/o Catholic Charities - Diocese of Stockton

88 Bradford Street
Sonora, CA  95370
Work: (209) 532-7632
Fax: (209)532-8448
Area Served: Alpine, Amador, Calaveras, Mariposa and Tuolumne Counties

Rachel Tate , Regional Coordinator/Manager

WISE & Healthy Aging, Region III
LTC Ombudsman Program

2555 East Colorado Blvd., Suite 203
Pasadena, CA  91107
Work: (626) 793-3510
Fax: (626) 793-3530
Area Served: Los Angeles County and City

Sylvia Taylor Stein , Coordinator

LTC Ombudsman Services of Ventura County, Inc

2021 Sperry Avenue, #35
Ventura, CA  93003
Work: (805) 656-1986
Fax: (805) 658-8540
Website: http://www.ombudsmanventura.org
Area Served: Ventura County

Cheryl Simcox , Region 34/340/OSNC

Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, CA   95691
Work: (916) 376-8910
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Sacramento County-Sacramento, CA

Susana Rodriguez , Coordinator

Fresno/Madera Ombudsman Program

3845 N. Clark Street, Suite 201
Fresno, CA   93726
Work: (559) 224-9177
Fax: (559) 224-9106
Area Served: Fresno and Madera Counties (Closed the first Friday of the month and closed 12-5 each third Friday until further notice)

Monica Ramos , Coordinator

Stanislaus LTC Ombudsman Program
Catholic Charities

400 12th Street, Suite 4
Modesto, CA   95354
Work: (209) 529-3784
Fax: (209) 593-6125
Area Served: Stanislaus County

Araceli Ramirez , Regional Coordinator/Manager

WISE & Healthy Aging, Region V
LTC Ombudsman Program

1493 N. Montebello Blvd., Suite 104
Montebello, CA   90640
Work: (323) 721-1343
Fax: (323) 721-1885
Area Served: Los Angeles County and City

Michelle Quiroga-Diaz , Regional Coordinator/Manager

WISE & Healthy Aging, Region 1
LTC Ombudsman Program

1527 4th Street, 2nd Floor
Santa Monica, CA  90401
Work: (301) 899-1483
Fax: (301) 394-1631
Area Served: Los Angeles County and City

Mike Parkinson , Coordinator

Ombudsman Program of Lake & Mendocino Counties

P.O. Box 9000
Lowerlake, CA  95457
Work: (707) 262-4525 or (800) 997-3675
Fax: (707) 263-3133
Area Served: Lake and Mendocino Counties (Closed every Friday)

Keri Oney , Coordinator

Eastern Sierra Area Agency on Aging

163 May Street
Bishop, CA  93514
Work: (760) 872-4128
Fax: (760) 873-4250
Area Served: Inyo and Mono Counties

Bob Norton , Region 58/51/OSNC

Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, CA   95691
Work: (530) 755-2018
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Yuba /Sutter Counties _ Marysville, CA

Maria Nava , Coordinator

Merced County LTC Ombudsman Program

851 W. 23rd Street
Merced, CA   95340
Work: (209) 385-7402
Fax: (209) 384-8102
Area Served: Merced County

Mary McClure , Coordinator

LTC Ombudsman Program

2060 University Avenue, Suite 212 , P.O. Box 5376
Riverside, CA   92517-5376
Work: (951) 686-4402
Fax: (951) 686-1687
Area Served: Riverside County

Elizabeth Mautner , Coordinator

1443 Main Street , Building D, #125
Napa, CA   94559
Work: (707) 255-4236
Fax: (707) 255-4713
Area Served: Napa County

Becky Mann , Coordinator

Alliance on Aging Ombudsman for LTC

247 Main Street
Salinas, CA  93901
Work: (831) 655-1334
Fax: (831) 751-1937
Area Served: Monterey County

Etta Maitland , Coordinator

Ombudsman Services of Contra Costa, Inc.

4115 Cowell Road, Suite 100
Concord, CA   94520
Work: (925) 685-2070
Fax: (925) 685-2049
Area Served: Contra Costa County (Closed 2nd and 4th Friday of the month)

Pamela Knolla-Villalba , Region 46/290/OSNC

Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, CA   95691
Work: (530) 274-2825
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Sierra/Nevada Counties _ Grass Valley, CA

Karen Jones , Coordinator

LTC Ombudsman Services of San Luis Obispo County

3232 S. Higuera Street, Suite 101B
San Luis Obispo, CA   93401
Fax: (805) 785-0134
Area Served: San Luis Obispo County

Deborah Johnston , Coordinator

El Dorado County LTC Ombudsman Program
c/o El Dorado Area Agency on Aging

937 Spring Street
Placerville, CA   95667
Work: (530) 621-6271
Fax: (530) 295-2598
Area Served: El Dorado County

Elizabeth (Tippy) Irwin , Coordinator

Ombudsman Services of San Mateo County, Inc.

711 Nevada Street
Redwood City, CA   94061
Work: (650) 780-5707
Fax: (650) 364-5399
Area Served: San Mateo County

Elia Hernandez , Coordinator

LTC Ombudsman Program

686 E. Mill Street, 2nd Floor
San Bernardino, CA  92415-0640
Work: (909) 891-3928 or (866) 229-0284
Fax: (909) 891-3957
Area Served: Ontario

Jill Hernandez , Coordinator

San Joaquin County LTC Ombudsman Program

102 South San Joaquin Street , P.O. Box 201056
Stockton, CA   95201-3006
Work: (209) 468-3785
Fax: (209) 932-2641
Area Served: San Joaquin County

Linda Hardy , Coordinator

Central Coast Commission of Senior Citizens
LTC Ombudsman Program

528 South Broadway
Santa Maria, CA   93454
Work: (805) 922-1236
Fax: (805) 922-1541
Area Served: Santa Barbara County

Wanda Hale , Coordinator

Catholic Charities
LTC Ombudsman Program

2625 Zanker Road, Suite 200
San Jose, CA   95134-2107
Work: 1 (408) 944-0567, *As of 10/20/12, must dial "1" and full 10 digit number-even if calling within 408 area code*
Fax: (408) 944-0776
Area Served: Santa Clara County

Suzi Fregeau , Coordinator

Area 1 Agency on Aging
LTC Ombudsman Program

434-7th Street, Suite 209
Eureka, CA   95501-2899
Work: (707) 269-1330
Fax: (707)269-1331
Area Served: Humboldt and Del Norte Counties

Karla Flores , Coordinator

LTC Ombudsman Program

1331 South Clark Road, Building II
El Centro, CA   92243
Area Served: Imperial County

Hilda Espinoza , Regional Coordinator/Manager

WISE & Healthy Aging, Region II
LTC Ombudsman Program

8374 Topanga Canyon, Blvd., Suite 209
Canoga Park, CA   91304
Work: (818) 444-0315
Area Served: Los Angeles County and City

Gary Edwards , Coordinator

LTC Ombudsman Program of Santa Cruz and San Benito Counties-Advocacy, Inc.

5274 Scotts Valley Drive, Suite 203
Scotts Valley, CA   95066
Work: (831) 429-1913
Fax: (831) 429-9102
Area Served: Santa Cruz and San Benito Counties

Sharon DeMasters , Coordinator

LTC Ombudsman Program
c/o Kings County Comm. On Aging Council

608 N. Campus
Hanford, CA  93230
Work: (800) 293-9714
Fax: (559) 582-9627
Area Served: Kings and Tulare Counties

Molly Davies , Coordinator

WISE & Healthy Aging
LTC Ombudsman Program

1527 4th Street, 2nd Floor
Santa Monica, CA   90401
Work: (310) 393-3618 or (800) 334-9473
Fax: (310) 395-4090

Tom Dahill , Region 57/OSNC

Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, CA   95691
Work: (530) 668-5775
Website: http://www.osnc.net
Area Served: Yolo County _ Woodland, CA

Karen Costeines , Ombudsman Field Coordinator

LTC Ombudsman Program

668 E. Mill Street, 2nd Floor
San Bernardino, CA  92415-0640
Work: (909) 891-3928 or (866) 229-0284
Fax: (909) 891-3957
Area Served: Yucca Valley

Christa Chelemedos , Coordinator

LTC Ombudsman Program
c/o Senior Advocacy Services

1304 Southpoint Blvd., Suite 2
Petaluma, CA  94954
Work: (707) 526-4108
Fax: (707) 526-5118
Website: http://www.senioradvocacyservices.org
Area Served: Sonoma County

Geneva Carroll , Ombudsman

Region 310/OSNC
Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, CA   95691
Work: (530) 823-8422
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Placer County - Auburn, CA

David Buccheri , Coordinator

Marin County Ombudsman Program

10 North San Pedro Road, Suite 1024
San Rafael, CA  94903
Work: (415) 473-7446
Fax: (415) 473-6933
Area Served: Marin County

David Beveridge , Coordinator

Passages
LTC Ombudsman Program

25 Main Street, Suite 202
Chico, CA   95929-0799
Work: (530) 898-5923
Fax: (530) 898-4870
Website: http://www.passagescenter.org/ombudsman/
Area Served: Butte, Colusa, Glenn, Plumas and Tehama Counties

Tracy Barber , Coordinator

Ombudsman Services of Northern California

1376 West Street
Redding, CA   96001
Work: (530) 229-1435 or (530) 229-1816
Fax: (530) 229-1821
Area Served: Lassen, Modoc, Shasta, Siskiyou, Trinity Countries

Denyse McCowan and Tracy Murray , Co-Coordinators

Alameda County LTC Ombudsman Program

6955 Foothill Boulevard, Suite 300
Oakland, ca  94605
Fax: (510) 577-1965
Area Served: Alameda County

Benson Nadell, Coordinator and Robert Manes, Staff Ombudsman

San Francisco LTC Ombudsman Program
c/o Family Services Agency of San Francisco

6221 Geary Boulevard, 3rd Floor
San Francisco, ca  94121
Fax: (415) 751-9789
Area Served: San Francisco County and city

Joan Parks and Laverne Appleby-Stewart, S. Coordinators/Regional Ombudsman

Ombudsman Services of Northern California

1810 Capitol Street
Vallejo, ca  94590
Work: (707) 644-4194
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Solano County

Shana Gatersl and Lourdes Ramirez, Co-Coordinators

Aging & Independence Services
County of San Diego

5560 Overland Avenue, Suite 310
San Diego, ca  92123
Work: (858) 560-2507
Fax: (858) 694-2568
Area Served: San Diego County

Cliff Wilson, Coordinator and Deborah Hart, Volunteer Coordinator

Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, ca  95691
Fax: (916) 376-8914
Website: http://www.osnc.net

Citizen Advocacy Groups

California Advocates for Nursing Home Reform (CANHR)

Patricia McGinnis , Executive Director

650 Harrison Street, 2nd Floor
San Francisco, CA  94107-1311
Work: (415) 974-5171

Foundation Aiding the Elderly

Carole Herman , Founder/President

P.O. Box 254849
Sacramento, CA  95865-4849
Work: Toll Free: (877) 481-8558
Fax: (916) 481-2239
Website: http://www.4fate.org

Other

NHA Program

David Wilson

P.O. Box 997416, MS 3302
Sacramento, ca  95899-7416
Work: (916) 552-8780

Health Services Advisory Group, Inc

Subsidiary of Health Services Holdings

700 N. Brand Blvd., Suite 370
Gelendale, ca  91203
Work: (818) 409-9229
Fax: (818) 409-0835
Website: http://www.hsag.com

Office of the Attorney General

Kamala Harris

1300 I Street, Suite 1740
Sacramento, ca  95814
Work: (916) 445-9555
Website: http://ag.ca.gov/

CA Dept. of Health Care Services

Toby Douglas , Director

1501 Capitol Avenue, 6th Floor, MS 0000
Sacramento, ca  95814
Work: (916) 440-7400

Adult Programs Division

Adult Programs Division

744 P St.
Sacramento, ca  95814
Work: (800) 231-4024

California Department of Aging

Lora Connolly , Director

1300 National Drive, Suite 200
Sacramento, ca  95834
Work: (916) 928-2267
Fax: (916) 928-2268

Licensing & Certification

Debby Rogers , Deputy Director
California Center for Health Care Quality

P.O. Box 997377, MS 3000
Sacramento, CA  95899-7377
Work: (916) 324-6630

Bureau of Medi-cal Fraud & Elder Abuse

Mark Geiger , Director
Office of the Attorney General

1425 River Park Drive, Ste. 300
Sacramento, CA  95815
Work: (916) 263-2533

Disability Rights of California

Catherine Blakemore , Executive Director

1831 K Street
Sacramento, CA  95811-4114
Work: (916) 504-5800
Fax: (916) 504-5802
Website: http://www.disabilityrightsca.org

Choose another stateSuggest information update