Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Resources in FL

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State Ombudsman Program

Alicia Salinas , Distric Ombudsman Manager

South Dade & Florida Keys - 14

7300 N. Kendall Drive, Suite 780
Miami, fl  33156
Work: (305) 671-7245
Fax: (305) 671-7247

Helen Anderson , Distric Ombudsman Manager

Withlacoochee Area - 04

1515 E Silver Springs Blvd. #203
Ocala, fl  34470
Work: (352) 620-3088
Fax: (352) 732-1797

Unknown Name 34

Department of Elder Affairs

4040 Esplanade Way, Suite 280
Tallahassee, FL  32399-7000
Work: (850) 414-2323 1-888-831-0404
Fax: 850-414-2377
Website: http://ombudsman.myflorida.com

Local Ombudsman Programs

DeLois Williams , Distric Ombudsman Manager

Broward County - 12

8333 W. McNabb Road
Tamarac, FL  33321
Fax: (954) 747-7920
Area Served: Broward _ PSA 10

Barbara Pohl , Distric Ombudsman Manager

Southwest Florida - 10

2295 Victoria Ave. Room 152
Ft. Myers, FL  33901
Work: (239) 338-2563
Fax: (239) 338-2549
Area Served: Sarasota, Desoto, Charlotte,

Michael Phillips , Distric Ombudsman Manager

Northwest Florida - 01

1101 Gulf Breeze Parkway , Building 3, Suite 5
Gulf Breeze, FL  32561
Work: (850) 916-6720
Fax: (850) 916-6722
Area Served: Escambia, Santa Rosa, Okaloosa, & Walton _ PSA 1

Annette Perry , Distric Ombudsman Manager

Mid & South Pinellas - 06

11351 Ulmerton Road, Suite 303
Largo, FL  33778
Work: (727) 588-6912
Fax: 727-588-3648
Area Served: Mid & South Pinellas (Belleair Rd. in Clearwater + South) _ PSA 5

Lynne Penley , Distric Ombudsman Manager

Pasco & North Pinellas - 07

2523 Seven Springs Blvd
New Port Richey, FL  34655

Michael Milliken , Regional Ombudsman Manager

First Coast - 05

Midtown Center Office Center Park, #3300 , 4161 Carmichael Avenue, Suite 141
Jacksonville, FL  32207
Work: (904) 391-3942
Area Served: Nassau, Baker, Duval, Clay, & St. Johns PSA 4

Ryan Miller , Distric Ombudsman Manager

North Central Florida - 03

Alachua Regional Service Center , 14107 NW Highway 441
Alachua, FL  32615
Work: (386) 4182-106
Fax: (386) 4182-106
Area Served: Hamilton, Suwannee, Columbia, Lafayette, Dixie, Levy, Union, Putnam, Alachua, Bradford, & Gilchrist _ PSA 3

Kevin McKeown , Distric Ombudsman Manager

Treasure Coast - 16

1903 S 25th Street, Suite 100
Ft. Pierce, FL  34947
Work: (772) 595-1385
Area Served: Martin, St. Lucie, Indian River, & Okeechobee _ PSA 9

Terresa Lindstamer , Distric Ombudsman Manager

South Central Florida - 17

200 N Kentucky Avenue, #224
Lakeland, FL  33801
Work: (863) 413-2764
Fax: (863) 413-2766
Area Served: Polk, Highland, & Hardee _ PSA 6

Ramon Keppis , Distric Ombudsman Manager

North Dade - 13

7270 NW 12th Street, Suite 520
Miami, FL  33126
Work: (786) 336-1418
Area Served: N. Miami-Dade _ PSA 11

Janice Harvey , Distric Ombudsman Manager

Panhandle - 02

4040 Esplanade Way, Suite 280
Tallahassee, FL  32399-0700
Work: (850) 921-4703
Fax: (850) 921-4804

Lisa Dale , Distric Ombudsman Manager

First Coast South - 15

210 N Palmetto, Suite 403
Daytona Beach, FL  32114
Fax: 386-226-7849
Area Served: Brevard, Volusia & Flagler _ PSA 4

Lowie Brannan , Distric Ombudsman Manager

East Central Florida - 09

400 West Robinson St. 501N
Orlando, FL  32801
Work: (407) 245-0651
Fax: (407) 245-0653
Area Served: Orange, Seminole, Brevard, &

Jo-Ann Quiles , Distric Ombudsman Manager

Palm Beach County - 11

111 S. Sapodilla Avenue #125A-B-C
West Palm Beach, fl  33401
Work: (561) 837-5008
Fax: (561) 650-6885
Area Served: Palm Beach County _ PSA 9

Central Office

Central Office

4040 Esplanade Way
Tallahassee, fl  32399
Work: (850) 414-2323
Fax: (850) 414-2377

Robin Baker , Distric Ombudsman Manager

West Central Florida - 08

701 W Fletcher Avenue, Suite C
Tampa, fl  33612
Work: (813) 558-5591
Fax: (813) 375-3932
Area Served: Hillsborough and Manatee _ PSA 6

Citizen Advocacy Groups

ACTION

Anna Spinella , Chair

4714 W Euclid Avenue
Tampa, FL  33629
Work: (813) 837-1714

Families for Better Care, Inc.

Brian Lee , Executive Director

P.O. Box 982
Tallahassee, FL  32302
Website: http://familiesforbettercare.com

Other

Central Office

Nancy King , Pasco & N. Pinellas Council -

4040 Esplanade Way
Tallahassee, fl  32399
Work: (850) 414-2163
Fax: (850) 414-2377

Donna Sims , Budget & Fiscal

Central Office
Central Office, fl  
Work: (850)414-2189

Central Office

Therese Schroer , Field Operations, Budget, Data

Central Office
Central Office, fl  
Work: (850)414-2325

Central Office

Bryan Morgan , Recruitment & Retention

Central Office
Central Office, fl  
Work: (407) 245-0370
Fax: (407) 245-0653

Central Office

Betsy McAllister , Training

Central Office
Central Office, fl  
Work: (850)414-2330

Central Office

Shannon Knowles , Communications

Central Office
Central Office, fl  
Work: (850)414-2332

Central Office

Melanie Ginn , Membership, Personnel, Leigh's Asst.

Central Office
Central Office, fl  
Work: (850)414-2329

Central Office

Juliana Figueiredo , Graphic Designer

Central Office
Central Office, fl  
Work: (850) 414-2327

Central Office

Susan Anderson , Legal

Central Office
Central Office, fl  
Work: (850)414-2054

Department of Children and Families

Robert Anderson , Director of Volunteer Services
Adult Protective Services

1317 Winewood Boulevard
Tallahassee, FL  32399-0700
Work: (850) 488-2881

Board of Nursing Home Administrators

Bruce Deterding , Executive Director

4052 Bald Cypress Way
Tallahassee, FL  32399-3254
Work: (850) 488-0595

Division for Health Quality Assurance

Molly McKinstry , Deputy Secretary
Agency for Health Care Administration

2727 Mahan Drive
Tallahassee, FL  32308
Work: (850) 412-4334

FL Agency for Health Care Administration

Justin Senior , Deputy Secretary for Medicaid

2727 Mahan Drive, Mail Stop 8
Tallahassee, FL  32308
Work: (850) 412-4007

Medicaid Fraud Control Unit

David Lewis , Director
Office of the Attorney General

The Capitol , PL-01
Tallahassee, FL  32399
Work: (850) 414-3300

Department of Elder Affairs

Charles T. Corley , Secretary

4040 Esplanade Way, Suite 280 , Suite 315
Tallahassee, FL  32399-7000
Work: (850) 414-2000
Fax: (850) 414-2004

Disability Rights Florida

Bob Whitney , Executive Director

2728 Centerview Drive, Suite 102
Tallahassee, FL  32301
Work: (850) 488-9071

Florida Medical Quality Assurance

Julie Moss , Communications Manager

5201 W. Kennedy Boulevard, Suite 900
Tampa, FL  33609-1822
Work: (813) 354-9111

Pam Bondi

The Capitol , PL-01
Tallahassee, FL  32399-1050
Work: (850) 414-3300
Website: http://myfloridalegal.com/

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