Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Resources in KY

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State Ombudsman Program

Kimberly Goode , State LTC Ombudsman

Office of the Ombudsman
Department for Aging & Independent Living

275 East Main Street , 3 E-E
Frankfort, KY  40621
Work: (502) 564-6930 or 1-800-372-2991
Fax: (502) 564-4595

Local Ombudsman Programs

Teresa Whitaker , District Ombudsman

KY Legal Aid/Barren River LTC Ombudsman Program

1700 Destiny Lane
Bowling Green, KY  42104
Work: (270) 780-8835 Hotline: 1-800-355-7580
Area Served: Barren River, Allen, Barren, Butler, Edmonson, Hart, Logan, Metcalf, Monroe, Simpson and Warren

Mandy Weston , District Ombudsman

Lake Cumberland ADD

P.O. Box 1570
Russell Springs, KY  42642
Work: (270) 866-4200 Hotline: 1-800-264-7093
Fax: (270) 866-2044
Area Served: Lake Cumberland, Adair, Casey, Clinton, Green, McCreary, Pulaski, Russell, Taylor, Wayne and Cumberland

Cindy Tabor , District Ombudsman

Pennyrile ADD
LTC Ombudsman Program

300 Hammond Drive
Hopkinsville, KY  42240
Work: (270) 886-9484 Hotline: (800) 928-7233
Area Served: 08ldwell, Christian, Crittenden, Hopkins, Livingston, Lyon, Muhlenberg, Todd and Trigg

Normaline Skees , District Ombudsman

Louisville Legal Aid

416 W. Muhammad Ali Blvd., Ste. 300
Louisville, KY  40202
Work: (502)614-3109 Hotline: 1-800-292-1862
Fax: (502)614-3709

Angela Rigsby , District Ombudsman

Legal Aid of the Bluegrass
LTC Ombudsman Program

3417 Blackburn Ave.
Ashland, KY  41101
Work: (877) 295-4137
Fax: (606) 325-0615
Area Served: Fivco, Boyd, Carter, Elliott, Greenup and Lawrence

Misty Pugh , District Ombudsman

Big Sandy Long-Term Care Ombudsman Program
LTC Ombudsman Program

110 Resource Court
Prestonsburg, KY  41653
Work: (606) 886-2374, Ext. 335 Hotline: 1-800-737-2723
Area Served: Floyd, Johnson, Magoffin, Martin and Pike

Imelda B. Pfister , District Ombudsman

KIPDA/Catholic Charities

2911 South Fourth Street
Louisville, KY  40208
Work: (502) 637-9786 Hotline: 1-800-854-3233
Area Served: Kipda, Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble

Lindsay Neace , District Ombudsman

KY River ADD

917 Perry Park Road
Hazard , KY  41701
Work: (606) 436-3158 Hotline: 1-800-928-5723
Fax: (606) 436-2144
Area Served: Kentucky River, Breathitt, Knott, Lee, Leslie, Letcher, Owsley, Perry and Wolf

Melinda Mycock , District Ombudsman

Gateway Long-Term Care Ombudsman Program

546 East Main Street
Morehead, KY  40351
Work: (606) 784-8921
Area Served: Gateway, Bath, Menifee, Montogmery, Morgan and Rowan

Connie Murphy , District Ombudsman

Senior Services of Northern Kentucky
LTC Ombudsman Program

1032 Madison Avenue
Covington, KY  41011
Work: (859) 292-7962 Hotline: (800) 255-7265
Fax: (859) 491-5430
Area Served: Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and Pendleton

Brenda Kennedy , District Ombudsman

Green River ADD

3860 US Highway 60 West , 3E-A
Owensboro , KY  42301
Work: (800) 928-9093
Area Served: Daviess, Hancock, Henderson, McLean, Ohio, Union and Webster

Angela Horch , District Ombudsman

Buffalo Trace ADD

P.O. Box 460 , Suite 302
Maysville, KY  41056
Work: (800) 998-4347
Area Served: Buffalo Trace, Bracken, Fleming, Lewis, Mason and Robertson

Celia Gutfreund , District Ombudsman

Purchase ADD
LTC Ombudsman Program

P.O. Box 588
Mayfield, KY  42066
Work: (877) 352-5183
Fax: (270) 251-6110
Area Served: Ballard, Carlisle, Hickman, Fulton, Graves, Calloway, Marshall and McCracken Counties

Arlene Gibson , District Ombudsman

Cumberland Valley ADD
LTC Ombudsman Program

P.O. Box 1740
London, KY  40741
Work: (606) 864-7391 Hotline: 1-800-795-7654
Fax: (606) 878-7361
Area Served: Cumberland Valley, Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle and Whitley

Kristi Gentry

Western Region Long-Term Care Ombudsman Program

908 West Broadway, 7-East
Louisville, KY   40203
Work: (502) 553-4566
Area Served: Purchase, Pennyrile, Lincoln Trail, Lake Cumberland, Green River and Barren River, KIPDA and Cumberland Valley

Sherry Culp , Ombudsman/Executive Director

Bluegrass/Nursing Home Ombudsman Agency
LTC Ombudsman Program

1530 Nicholasville Road , 6W-A
Lexington, KY  40503
Work: (859) 278-6072
Website: http://www.ombuddy.org

Citizen Advocacy Groups

Kentucky Initiative for Quality NH Standards

Nancy W. Trentham , Secretary

12702 East Cove Road
Anchorage, KY  40223

Kentuckians for Nursing Home Reform

Bernie Bonderheide , President and Founder

1530 Nicholasville Road
Lexington, KY  40503
Work: (859) 312-5617
Website: http://www.kynursinghomereform.org

Other

Division of Protection & Permanency

Michael Cheek , Director
Adult Protective Services Branch

275 East Main Street , 3E-A
Frankfort, KY  40621
Work: (502) 564-6852

Kentucky Board of Licensure for NHA

Patricia Dempsey

911 Leawood Drive
Frankfort, KY  40601
Work: (502) 564-3296

Cabinet for Health and Family Services

Mary Reinle Begley , Inspector General

275 East Main Street
Frankfort, KY  40621
Work: (502) 564-2888 ext. 3286

Cabinet for Health & Family Services

Lawrence Kissner , Commissioner
Department for Medicaid Services

275 East Main Street, 6 West A
Frankfort, KY  40621
Work: (502) 564-4321

Cabinet for Health & Family Services

Deborah Anderson , Commissioner
Department for Aging & Independent Living

275 East Main Street, 3E-E
Frankfort, KY  40621
Work: (502) 564-6930
Fax: (502) 564-4595

Protection & Advocacy Division

Marsha Hockensmith , Executive Director
Office for Public Advocacy

100 Fair Oaks Lane , Suite 302
Frankfort, KY  40601
Work: (502) 564-2967

Health Care Excel

Joy Casterton (KY) , CEO

1941 Bishop Lane, Suite 400
Louisville, KY  40218
Fax: (502) 454-5113

Jack Conway

700 Capitol Avenue, Capitol Building, Suite 118
Frankfort, KY  40601
Work: (502) 969-5300
Website: http://ag.ky.gov/

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