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Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Resources in NY

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State Ombudsman Program

Mark Miller , State LTC Ombudsman

New York State Office for the Aging

2 Empire State Plaza
Albany, NY  12223
Work: (518) 408-1469
Website: http://www.ltcombudsman.ny.gov

Local Ombudsman Programs

Denise Yannaci , Ombudsman Coordinator

Saratoga County Office for the Aging
LTC Ombudsman Program

County Services Building , 152 West High Street
Ballston Spa, NY  12020-1002
Work: (518) 363-4020
Area Served: Saratoga County

Debbie Warburton , Ombudsman Coordinator

New York City LTC Ombudsman Program

11 Park Place Suite 1110
New York, NY  10007
Work: (212) 962-2720
Area Served: New York City

Marie Vigada , Ombudsman Coordinator

Putnam County Office for the Aging
LTC Ombudsman Program

110 Old Route 6, Building A
Carmel, NY  10512-2196
Work: (845) 225-1034, ext. 134
Area Served: Putnam County

Sandy Urban , Ombudsman Coordinator

Essex County Office For Aging
LTC Ombudsman Program

132 Water Street , P.O. Box 217
Elizabethtown, NY  12932
Work: (518) 873-3695
Area Served: Essex County

Gwen Starke , Ombudsman Coordinator

Green County Department for Aging

Greene County Office Building , 411 Main Street
Catskill, NY  12414
Area Served: Greene County

Nancy Smith , Ombudsman Coordinator

The Dale Association
LTC Ombudsman Program

Bewley Building , Suite 315
Lockport, NY  14094
Area Served: Niagara County

Judith Sherman , Ombudsman Coordinator

Schoharie County Office for Aging
LTC Ombudsman Program

113 Park Place
Schoharie, NY  12157
Work: (518) 295-2001
Area Served: Schoharie County

Edie Sennett , Ombudsman Coordinator

American Red Cross of Northeastern New York
LTC Ombudsman Program

33 Everett Road
Albany, NY  12205
Work: (518) 458-8111, ext. 5114
Area Served: Albany, Schenectady, Montgomery and Washington Counties

Kim Salisbury , Ombudsman Coordinator

Chemung County Office for the Aging
LTC Ombudsman Program

P.O. Box 588 , 425 Pennsylvania Avenue
Elmira, NY  14902-0588
Work: (607)737-5520
Area Served: Chemung, Schuylerand and Tioga Counties

Mandy Rodgers , Ombudsman Coordinator

Office for the Aging at Oneonta
LTC Ombudsman Program

403 Chestnut Street
Oneonta, NY  13820
Work: (607) 432-9041
Area Served: Otsego County

Christian Reitler , Ombudsman Coordinator

American Red Cross
LTC Ombudsman Program

786 Delaware Avenue
Buffalo, NY  14209
Work: (716) 878-2385

Kimberly Pfeiffer , Ombudsman Coordinator

Seneca County Office for the Aging
LTC Ombudsman Program

1 Dipronio Drive
Waterloo, NY  13165
Work: (315) 539-1767
Area Served: Seneca County

Jeff Parker , Ombudsman Coordinator

American Red Cross
LTC Ombudsman Program

1415 Genessee Street
Utica, NY  133501
Work: (315) 733-4666, ext. 205
Area Served: Oneida and Herkimer Counties

Lynn Oyer , Ombudsman Coordinator

Allegany county Office for the Aging
LTC Ombudsman Program

6085 Route 19N
Belmont, NY  14813
Work: (585) 268-9390
Area Served: Allegany County

Ellen Ott , Ombudsman Coordinator

Hands On the Hudson Valley
LTC Ombudsman Program

7 Pine Woods Road, Suite 3C
Hyde Park, NY  12538
Website: http://www.handsonhv.org
Area Served: Dutchess, Orange, Sullivan, Columbia and Ulster Counties

Susan Orcutt , Ombudsman Coordinator

Fulton County Office for Aging
LTC Ombudsman Program

19 North William Street
Johnstown, NY  12095-2534
Work: (518) 736-5650
Area Served: Fulton County

Shelley Lebow , Ombudsman

Franklin County Office for the Aging

Box 288
Malone, NY  12593
Work: (518) 481-1112
Area Served: Franklin County

Melissa Jewell , Ombudsman Coordinator

Orleans County Office for the Aging
LTC Ombudsman Program

County Administration Building , 14016 Route 31 West
Albion, NY  14411-9362
Work: (585) 589-2843
Area Served: Orleans County

Margaret Hromada , Ombudsman Coordinator

Family and Children's Association
LTC Ombudsman Program

175 Fulton Avenue, Suite 209
Hempstead, NY  11550
Area Served: Nassau County

Elizabeth Haskins , Ombudsman Coordinator

Cortland County Office for the Aging
LTC Ombudsman Program

County Office Building , 60 Central Avenue
Cortland , NY  13045-5590
Work: (607) 753-5060
Area Served: Cortland County

Richard Haldeman , Ombudsman Coordinator

Rensselaer County Office for Aging
LTC Ombudsman Program

1600 7th Avenue
Troy, NY  12180-3497
Area Served: Rensselaer County

Margaret Hadad , Ombudsman Coordinator

Mental Health Association of Westchester County
LTC Ombudsman Program

2269 Saw Mill River Road, Building 1A
Elmsford, NY  10523
Work: (914) 345-5900, ext. 298
Fax: (914)345-5900
Area Served: Westchester County

Gloria Grant , Ombudsman Coordinator

St. Lawrence County Office for the Aging
LTC Ombudsman Program

80 State Highway 310, Suite 7
Canton, NY  13617-1497
Work: (315) 386-4730
Area Served: St. Lawrence County

Vicki Grace , Ombudsman Coordinator

Steuben County Office for the Aging
LTC Ombudsman Program

Steuben County Office Building , 3 E. Pulteney Square
Bath, NY  14810-1510
Work: (607) 664-2298
Area Served: Steuben County

Marie Frey , Ombudsman Coordinator

LIFESPAN
LTC Ombudsman Program

1900 South Clinton Avenue
Rochester , NY  14618
Work: (585) 244-8400, ext. 114
Area Served: Monroe, Genesee, Livingston, Ontario, Wyoming and Yates Counties

Janet Freeman , Ombudsman Coordinator

Wayne County Dept. of Aging & Youth
LTC Ombudsman Program

1519 Nye Road, Suite 300
Lyons, NY  14489-9152
Work: (315) 946-5624
Area Served: Wayne County

Michael Fober , Ombudsman Coordinator

Rockland county Office for the Aging
LTC Ombudsman Program

Dr. R.L. Yeager Health Center , Building B
Pomona, NY  10970-0350
Work: (845) 364-2109
Area Served: Rockland County

Jennifer Ellman , Ombudsman Coordinator

Chautauqua County Office for the Aging
LTC Ombudsman Program

7 North Erie Street
Mayville, NY  14757-1027

Elnora Durgin , Ombudsman Coordinator

Jefferson County Office for The Aging
LTC Ombudsman Program

250 Arsenal Street
Watertown, NY  13601-2546
Area Served: Jefferson County

Dorothy Dunn , Ombudsman Coordinator

Options of Independence

75 Genesee Street
Auburn , NY  13021
Work: (315) 255-3447, ext. 320
Area Served: Cayuga County

Henry Drexler , Ombudsman Coordinator

Chenango County Office for the Aging
LTC Ombudsman Program

County Office Building , 5 Court Street
Norwich, NY  13815-1794
Work: (607) 337-1770

Marilyn Roberts Chase , Ombudsman Coordinator

Tompkins County Office for the Aging
LTC Ombudsman Program

320 N Tioga Street
Ithaca, NY  14850-3392
Work: (607) 274-5488
Area Served: Tompkins County

Harriet Bunker , Ombudsman Coordinator

Warren/Hamilton County Office for the Aging
LTC Ombudsman Program

1340 State Rt. 9
Lake George , NY  12845
Work: (518) 761-6347
Area Served: Warren/Hamilton Counties

Toni Buckley , Ombudsman Coordinator

Catholic Charities, Salina Civic Center
LTC Ombudsman Program

2826 LeMoyne Avenue
Mattysdale, NY  13211
Work: (315) 454-0168
Area Served: Onondaga and Oswego Counties

Rebecca Bradley , Ombudsman Coordinator

Action for Older Persons, Inc.
LTC Ombudsman Program

30 West State Street
Binghamton, NY  13901
Work: (607) 722-1251
Area Served: Broome and Delaware Counties

Alan Bechard , Ombudsman Coordinator

North County Center for Independence/Clinton
LTC Ombudsman Program

102 Sharon Avenue
Plattsburgh, NY  12901
Work: (518) 562-1732
Area Served: Clinton County

Christina Baker , Ombudsman Coordinator

Lewis County Office for the Aging
LTC Ombudsman Program

7514 S. State Street , P.O. Box 408
Lowville, NY  13367-0408
Work: (315) 376-5313
Area Served: Lewis County

Eileen Augustyn , Ombudsman Coordinator

Retired & Senior Volunteer Program of Madison County
LTC Ombudsman Program

P.O. Box 1209, Eaton Street
Morrisville, NY  13408
Work: (315) 684-3001, ext. 115
Area Served: Madison County

Joan Burke , Ombudsman Coordinator

Family Service League
LTC Ombudsman Program

55 Horizon Drive
Huntington, ny  11743
Work: (631) 427-3700, ext. 273
Area Served: Suffolk County

Citizen Advocacy Groups

Long Term Care Community Coalition

Richard Mollot , Executive Director

242 West 30th Street, Suite 306
New York, NY  10001
Work: (212) 385-0355
Website: http://www.ltccc.org

Coalition of Institutionalized Aged & Disabled (CIAD)

Geoff Lieberman , Executive Director

425 East 25th Street
New York, NY  10010
Work: (212) 481-7572
Website: http://www.ciadny.org

Other

New York State Office of Children and Family Services

Unknown Name 22

52 Washington Street , Room 322 North
Rensselaer, NY  12144
Website: http://www.ocfs.state.ny.us/main/

Unknown Name 24

161 Delaware Avenue
Delmar, NY  12054
Work: (518) 408-1297

Nursing Home and ICF/IID

Jacqueline Pappalardi , Director
NY Office of Health Systems Management

Mail Stop CA LTC , Empire State Plaza
Albany, NY  12237
Work: (518) 408-1267
Fax: (518) 408-1157

New York State Department of Health

Jason Helgerson , State Medicaid Director, Deputy Commissioner

Emprie State Plaza , Corning Tower, Room 1466
Albany, NY  12237
Work: (518) 474-3018

New York State

Unknown Name 27

800 North Pearl Street
Albany, NY  12204
Work: (518) 473-3782

New York State Office for the Aging

Greg Olsen , Acting Director

2 Empire State Plaza
Albany, NY  12223-1251
Work: (518) 474-7012
Fax: (518) 474-1398
Website: http://www.aging.ny.gov/

Unknown Name 29

401 State Street
Schenectady, NY  12305-2397
Work: (518) 388-1281
Website: http://cqc.ny.gov/

IPRO

Theodore O. Williams , CEO

1979 Marcus Avenue
Lake Success, NY  11042
Work: (516) 326-7767
Fax: (516) 328-2310
Website: http://www.ipro.org

Eric Schneiderman

The Capitol , 2nd Floor
Albany, NY  12224
Work: (518) 474-7330
Website: http://www.ag.ny.gov/

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