Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Resources in VA

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State Ombudsman Program

Joani F. Latimer , State LTC Ombudsman

Office of the State Long-Term Care Ombudsman
Virginia Department for Aging and Rehabilitative Services

8004 Franklin Farms Drive
Richmond, va  23229
Work: 804-726-6624
Website: http://www.elderrightsva.org

Joani F Latimer , State LTC Ombudsman

Office of the State Long-Term Care Ombudsman
Virginia Department for Aging and Rehabilitative Services

8004 Franklin Farms Drive
Richmond , VA  23229
Work: 804-726-6624
Website: http://www.atg.wa.gov

Local Ombudsman Programs

Jennifer Zamora , Ombudsman

Rappahannock/ Rapidan Community Services Board
Long-Term Care Ombudsman Prog

15361 Bradford Road , PO Box 1568
Culpeper, VA  22701
Work: 540-825-3100
Fax: 540-825-0392
Area Served: Orange, Madison, Culpeper, Rappahannock & Fauquier Counties

Kay R Young , RN Ombudsman

Piedmont Senior Resources AAA
Long-Term Care Ombudsman Prog

PO Box 398
Burkeville, VA  23922-0398
Work: 434-767-5588
Fax: 434-767-4608
Area Served: Amelia, Buckingham, Charlotte, Cumberland, Lunenburg, Nottoway and Prince Edward Counties

Lisa Walker , Ombudsman

Bay Aging

PO Box 610
Urbanna, VA  23175
Work: 804-758-2386
Fax: 804-758-5773
Website: http://www.bayaging.org
Area Served: Westmoreland, Northumberland, Richmond, Lancaster, Essex, Middlesex, Mathews, King & Queen, King William and Gloucester Counties

Daphne Van Tiem , MS, CIRS-A Ombudsman

Prince William Area Agency on Aging
Long-Term Care Ombudsman Prog

5 County Complex Street , Suite 240
Woodbridge, VA  22192-9201
Work: 703-792-7662 Cell: 571-722-8996
Fax: 703-792-7155

Carol Turner , Ombudsman

Bay Aging

100 Parker View Court
Williamsburg, VA  23188
Work: 757-220-1577
Fax: 757-220-1577
Area Served: James City & York Counties, Wiliamsburg, Newport News, Hampton & Poquoson cities

Christine Stoneman , Ombudsman

Southern AAA, Inc.
Long-Term Care Ombudsman Prog

204 Cleveland Avenue
Martinsville, VA  24112
Work: 276-632-6442
Fax: 276-632-6252
Website: http://www.southernaaa.org
Area Served: Patrick, Henry, Franklin, Pittsylvania counties/ Marinsville, Danville (cities)

Chris Stone , Ombudsman

District 3 - Governmental Cooperative
Long-Term Care Ombudsman Prog

4453 Lee Highway , Suite 1300
Marion, VA  24354-4270
Work: 276-783-8157
Fax: 276-783-3003
Area Served: Bland, Bristol City, Carroll, Galax City, Grayson, Smyth, Washington, Wythe Counties

Linda Shortt , Ombudsman

Appalachian Agency for Senior Citizens, Inc.
LTC Ombudsman Program

PO Box 765
Cedar Bluff, VA  24609
Work: 276-964-4915
Fax: 276-963-0130
Area Served: Dickenson, Buchanan, Tazewell & Russell Counties

Adrianne Rochelle , Ombudsman

Senior Services of Southeastern Virginia

5 Interstate Corporate Ctr. , 6350 Center Drive, Suite 101
Norfolk, VA  23502-4121
Work: 757-461-9481
Fax: 757-461-1068
Area Served: Southampton, Isle of Wight, Franklin, Chesapeake, VA Beach, Norfolk, Suffolk, Portsmouth

Laura Nichols , Ombudsman

Northern Virginia LTC Ombudsman Program
12011 Governement Center Pkwy

Suite 708
Fairfax, VA  22035-1104
Work: 703-324-5415
Fax: 703-324-3575
Website: http://www.fairfaxcounty.gov/ltcombudsman
Area Served: Arlington, Fairfax, Loudoun, Fairfax, Falls Church, Manassas, Manassas Park (cities)

Elizabeth McGlothlin , Ombudsman

Eastern Shore Area Agency on Aging
Long-Term Care Ombudsman Prog

5432 Bayside Road
Exmore, VA  23350
Work: 757-442-9652
Fax: 757-442-9303

Deb Lewis , Ombudsman

LOA- Area Agency on Aging
Long-Term Care Ombudsman Prog

PO Box 14205
Roanoke, VA  24038-4205
Work: 540-345-0451
Fax: 540-345-0002
Website: http://www.loaa.org
Area Served: Roanoke, Craig, Botetourt, & Allegany, Cities: Salem, Roanoke, Clifton Forge & Covington

Debbie Kopacki , Ombudsman

Senior Connections/ The Capital Area Agency on Aging
Long-Term Care Ombudsman Prog

24 East Cary Street
Richmond , VA  23219-3796
Work: 804-343-3057
Fax: 804-649-2258
Website: http://seniorconnections-va.org
Area Served: Charles City, Chesterfield, Goochland, Hanover, Henrico & Powhatan. City of Richmond

Linda Hamricj , Ombudsman

Rappahannock AAA
Long-Term Care Ombudsman Prog

171 Warrenton Road , 4th Floor
Fredericksburg, VA  22405
Work: 540-371-3375
Fax: 540-371-3384
Area Served: Caroline, King George, Spotsylvania, Stafford Counties/Fredericksburg city

Linda Gage , Ombudsman

Lake County AAA
Long-Term Care Ombudsman Prog

1105 West Danville Street , Suite 5
South Hill, VA  23970-3501
Work: 434-447-7661
Fax: 434-447-8760
Website: http://lcaaa.org
Area Served: Halifax, Mecklenburg, Brunswick Counties/South Boston city

Gretchen Francis , Ombudsman

Senior Connections/ The Capital Area Agency on Aging
Long-Term Care Ombudsman Prog

24 East Cary Street
Richmond , VA  23219-3796
Work: 804-343-3057
Fax: 804-649-2258
Website: http://seniorconnections-va.org
Area Served: Charles City, Chesterfield, Goochland, Hanover, Henrico & Powhatan. City of Richmond

Sue Drumm , Ombudsman

Long-Term Care Ombudsman Program
Jefferson Area Board for Aging

674 Hillsdale Drive , Suite J
Charlottesville, VA  22901
Work: 434-817-5241
Fax: 434-817-5230
Area Served: Nelson, Albemarle, Louisa, Fluvana & Greene Counties, City of Charlottesville

Ellie Cross , Ombudsman

Shenandoah Area Agency on Aging, Inc.
Long-Term Care Ombudsman Prog

207 Mosby Lane
Front Royal, VA  22630-2611
Work: 540-635-7141 ext 211
Fax: 540-636-7810
Area Served: Page, Shenandoah, Warren, Clarke, Frederick Counties, Winchester (city)

Fletcher A Cooke , Director of Legal Services/ Public Policy

Crater District AAA
Long-Term Care Ombudsman Prog

23 Syler Drive
Petersburg, VA  23805
Work: 804-732-7020
Fax: 804-732-7232
Area Served: Dinwiddie, Sussex, Greensville, Surry & Prince George, Cities: Petersburg, Hopewell, Emporia & Colonial Heights

Debbie Collier , Ombudsman

Long-Term Care Ombudsman Program
Mountain Empire for Senior Citizens, Inc.

PO Box 888
Big Stone Gap, VA  24219-0888
Work: 276-523-4202
Fax: 276-523-4208
Website: http://meoc.org
Area Served: Lee, Wise, Scott counties/Norton city

Karen Bresach , Ombudsman

Central Virginia Area Agency on Aging, Inc.
Long-Term Care Ombudsman Prog

PO Box 1390 , 501 12th Street Suite A
Lynchburg, VA  24505
Work: 434-385-9070
Fax: 434-385-9209
Area Served: Bedford, Amherst, Campbell, Appomattox Counties/ Bedford, Lynchburg (cities)

Janet Brennend , Ombudsman

New River Valley Area on Aging

141 E Main Street , Suite 102
Pulaski, VA  24301
Work: 540-980-7720
Fax: 540-980-7724
Area Served: Giles, Floyd, Pulaski, Montgomery, City of Radford

Mary Helen Brainard , Ombudsman

Valley Program for Aging Services
c/o Mauring River Senior Center

PO Box 415
Buena Vista, VA  24416
Work: 540-261-2553
Fax: 540-261-7477
Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath counties/ Buena Vista, Lexington, Staunton, Waynesboro, Harrisonburg (cities)

Jane Bellard , Ombudsman

Southern AAA, Inc.
Long-Term Care Ombudsman Prog

204 Cleveland Avenue
Martinsville, VA  24112
Work: 276-632-6442
Fax: 276-632-6252
Website: http://www.southernaaa.org
Area Served: Patrick, Henry, Franklin, Pittsylvania counties/ Marinsville, Danville (cities)

Willie Alston , Ombudsman

Senior Services of Southeastern Virginia

5 Interstate Corporate Ctr. , 6350 Center Drive, Suite 101
Norfolk, VA  23502-4121
Work: 757-461-9481
Fax: 757-461-1068
Area Served: Southampton, Isle of Wight, Franklin, Chesapeake, VA Beach, Norfolk, Suffolk, Portsmouth

Mary H Brainard , Ombudsmen

Valley Program for Aging Services
c/o Maury River Senior Center

P.O. Box 415
Buena Vista, va  24416
Work: 540-261-2553
Fax: 540-261-7477
Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath counties/ Buena Vista, Lexington, Staunton, Waynesboro, Harrisonburg (cities)

Citizen Advocacy Groups

Judith Stevens , Director

PO Box 10100
Virginia Beach, VA  23450
Work: 757-518-8500
Fax: 757-518-8501

Friends and Relatives of NH Residents

Anne Scott See , President

PO Box 551
Harrisonburg, VA  22803
Work: 540-433-1830
Fax: 540-433-2202

Virginia Friends and Relatives of NH Residents

Joani Latimer (CAG)

1426 Claremount Aveune
Richmond , VA  23227
Work: 804-644-2804
Fax: 804-644-2923

Friends & Relatives of NH Residents

Anne S See , President

P.O. Box 551
Harrisonburg, va  22803
Work: 540-433-1830
Fax: 540-433-2202

Other

Adult Services Program

Gail Nardi

7 North Eighth Street , 4th Floor
Richmond , VA  23219
Work: 804-726-7537
Fax: 804-726-7895

Board of LTC Administrators

Lisa Hahn , Executive Director
Dept. of Health Professions

Perimeter Center , 9960 Maryland Drive Ste. 300
Richmond , VA  23233
Work: 804-367-4400
Fax: 804-527-4475

Off. Of Licensure and Certfication

Erik Bodin , Director
Virginia Department of Health

9960 Maryland Drive , Suite 401
Richmond , VA  23230
Work: 804-367-2102
Fax: 804-367-2149

Dept. of Medical Assistance Services

Cynthia B Jones , Director

600 East Broad Street , Suite 1300
Richmond , VA  23219
Work: 804-786-8099

Office of the Attorney General

Randall L Clouse Jr. , Director, MFCU
Medicaid Fraud Control Unit of Virginia

900 E Main Street , 5th Floor
Richmond , VA  23219-3524
Work: 804-786-2071
Fax: 804-786-3509

VA Dept for Aging and Rehabilitative Services

James Rothrock , Commissioner

1600 Forest Avenue , Suite 100
Richmond , VA  23229
Work: 804-662-9312
Fax: 804-662-7035

Virginia Office of Protection and Advocacy

Colleen Miller , Executive Director

1910 Byrd Avenue , Suite 5
Richmond , VA  23230
Work: 804-225-2042
Fax: 804-662-7057
Website: http://disabilitylawva.org/

Virginia Health Quality Center

Donald Glozer , Chief Executive Officer and President

9830 Maryland Drive , Suite J
Richmond , VA  23233
Work: 804-289-5320
Fax: 804-289-5324

Ken Cuccinelli

900 East Main Street
Richmond , VA  23219
Work: 804-786-2071
Website: http://www.oag.state.va.us/

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