Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Older Americans Month
    Age Out Loud

    Each May, the Administration for Community Living (ACL) leads our nation’s celebration of Older Americans Month (OAM). ACL designed the 2017 OAM theme, Age Out Loud, to give aging a new voice—one that reflects what today’s older adults have to say.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Tips for Using the
    NORC Website

    The NORC website is filled with information, resources, news from local and state long-term care ombudsman programs, best practices, and interesting stories to support and inform LTCO across the country. Learn how to better navigate the website with these helpful tips!

    Learn more!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

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News and Press

Ohio State Ombudsman, Beverley Laubert, is interviewed by News5 about Ohio nursing home quality

Posted: May 12th, 2017

May is Older Americans Month

Posted: May 1st, 2017

Long-Term Care Ombudsman Program in the Washington Post

Posted: April 30th, 2017

The Oregonian Interviewed Oregon State Long-Term Care Ombudsman Fred Steele

Posted: April 26th, 2017

All News and Press

Resource Center Updates

LTCOP Rule: Identifying and Addressing Individual Conflicts of Interest

Posted: April 25th, 2017

LTCOP Rule: Supporting Person-Centered Advocacy- Complaint Investigations and Abuse Reporting

Posted: March 30th, 2017

Ombudsman Outlook February 2017

Posted: March 1st, 2017

Personal Safety Considerations (Program and Practice: LTCOP Advocacy in Assisted Living Facilities)

Posted: February 6th, 2017

Resource Library