Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!
  • Tips for Using the
    NORC Website

    The NORC website is filled with information, resources, news from local and state long-term care ombudsman programs, best practices, and interesting stories to support and inform LTCO across the country. Learn how to better navigate the website with these helpful tips!

    Learn more!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

Volunteer Ombudsman Recruitment Video from Philadelphia Ombudsman Program

Posted: January 26th, 2017

ACL Updated FAQs About the Long-Term Care Ombudsman Program

Posted: November 22nd, 2016

The Oregon State Ombudsman is Quoted in an Article About a Senior Care Company Under Investigation

Posted: November 8th, 2016

Kentucky State LTC Ombudsman, Sherry Culp, Writes Blog About Domestic Violence & LTC Residents

Posted: October 28th, 2016

All News and Press

Resource Center Updates

Personal Safety Considerations (Program and Practice: LTCOP Advocacy in Assisted Living Facilities)

Posted: February 6th, 2017

Long-Term Care Ombudsman Programs and Protection & Advocacy Agencies Collaboration Toolkit

Posted: February 6th, 2017

Ombudsman Outlook November 2016

Posted: December 5th, 2016

Ombudsman References in Revised Federal Nursing Home Regulations

Posted: November 23rd, 2016

Resource Library