Webinar - NORS Module II

Webinar Materials:

• NORS Training Part II: Coding Complaints - Webinar Slides
• NORS Training Part II: Coding Complaints - Webinar Agenda
• Long-Term Care Ombudsman Program Complaint Codes
• NORS Training Part II: Basic Principles in the NORS for Coding
• NORS Training Part II - Complaint Categories Quiz (no answers)
• Part II Complaint Categories Quiz Answers

Recording - This recording is in two parts as the call was disconnected and recording had to start agian.

• Part I
• Part II