Specialized Information for:
Nursing HomesAssisted Living/Board & Care Home and Community Based ServicesIntroduction
Chapter 1: History and Role of the Long-Term Care Ombudsman Program
Chapter 2: The Aging Process
Chapter 3: California's Long-Term Care Setting
Chapter 4: Paying for Long-Term Care
Chapter 5: Residents' Rights
Chapter 6: The Problem-Solving Process: Investigation
Chapter 7: The Problem-Solving Process: Resolution
Chapter 8: Responding to Elder and Dependent Adult Abuse and Neglect in Long-Term Care Facilities
Appendix