Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Training Materials

Abuse, Neglect, Exploitation and Misappropriation of Property

These materials can be used in training by and for Ombudsman program representatives, for members of resident and family councils, facility in-service training, and community education.  

Webinars for LTC Ombudsman In-service Training
Long-Term Care Ombudsman Programs have access to a range of recorded webinars for staff and volunteers. The webinar content is focused on enhancing ombudsman skills and knowledge.  A broad range of topics is covered related to long-term care issues, consumer rights, ombudsman skills building, and more.  Refer to the following list for a sample of webinars that can be downloaded for free.  All range from 60-90 minutes in length and include supplemental materials, such as powerpoints.

The Prevention and Detection of Sexual Assault of Nursing Home Residents
Developed by the Nursing Home Ombudsman Agency of the Bluegrass and the Bluegrass Rape Crises Center. This manual and training resource is intended for use by ombudsmen in collaboration with local rape crises programs.

Nursing Homes: Getting Good Care ThereTraining Manual and PowerPoint (You Can Make a Difference)

Restraint-Free Care in CaliforniaTraining Guide and PowerPoint Presentations (Facts and Strategies: Restraint Free Care is the Standard and Promoting Quality: Opportunities for Advocates to Make a Difference (developed by Consumer Voice)