Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Training Bureau

Have you heard about the Ombudsman Resource Center’s Trainers Bureau?

Do you need a presenter for your state conference or training via webinar for your Ombudsman program representatives? Contact NORC! The National Ombudsman Resource Center has a Trainers Bureau to help provide training on select topics to Ombudsman programs.

                 

2017– 2018 TRAINING TOPICS:

  • Before, During, and After the Emergency: The LTCOP Role and Resident’s Perspective
  • Ethics and the LTCOP
  • Resident Empowerment: Advocating for Residents’ Rights and Supporting Individuals and Resident Councils
  • LTCOP Advocacy: Resident-to-Resident Mistreatment
  • Revised NH Regulations and LTCOP Advocacy
  • Volunteer Management: Recruitment, Screening, and Risk Management

NORC STAFF CAN PRESENT IN PERSON OR VIA WEBINAR

You choose from a list of training topics and the Center will cover the cost of the trainer's time (programs would be asked to help with travel expenses). Please submit training requests at least eight weeks prior to the proposed event, especially if it is an in-person training opportunity. Spread the word about the Ombudsman Resource Center's Trainers Bureau with this flyer.

Please send your training requests to ombudcenter@theconsumervoice.org.