Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Getting Started With Your Volunteer Ombudsman Program

This section is for ombudsmen or volunteer coordinators who are starting or refreshing a volunteer program in their state or community.

Hiring


Return to Top

Marketing


Return to Top

Recruitment


Utilizing online tools to increase volunteer ombudsmen presence in long-term care
In this study by the Harris County, Texas LTCOP, former and current volunteer ombudsmen completed an online survey to examine the impact of internet-based communication on the recruitment and retention of volunteer long-term care ombudsmen. The results showed that the program’s shift to internet-based recruitment and communication methods helped increase the number of volunteers by 50% and contributed to a positive shift in role perception and satisfaction. Consequently, the proliferation of internet and social media usage permits greater volunteer management opportunities than previously were available. These tools also allow for consistency of message, extended training opportunities, and recourse to resources at need which permit ombudsmen volunteers to identify more readily with the role of resident advocate and receive greater performance satisfaction as it relates to that role.

Volunteer Recruitment Video
This video was produced by the Ohio Ombudsman Program.

Volunteer Recruitment Video
This video was produced by the Philadelphia Ombudsman Program at Center in the Park.

Volunteer Recruitment Video
V
iew this volunteer recruitment video from the New Jersey LTCOP. NJTV, New Jersey’s public television network, brings quality arts, education and public affairs programming to all 21 counties in New Jersey and its tri-state neighbors.

Volunteer Recruitment Video
View this volunteer recruitment video from the Georgia LTCOP

Volunteer Recruitment Video
View this volunteer recruitment video from the New Jersey LTCOP.

Volunteer Recruitment Video
View this video on being a volunteer ombudsman and others from the Idaho LTC Ombudsman Program.

Return to Top

Job Descriptions


Return to Top

Policies and Procedures


Return to top

Return to Volunteer Management Page