Ombudsman Support

NORC applauds the daily efforts of all long-term care ombudsmen to promote residents' rights and quality of care. It is our hope that these documents and best practices will challenge ombudsmen to try new strategies in addressing on-going issues. In each category you will find center documents related to key ombudsmen topics, best practices used by ombudsmen around the country and additional relevant resources.

The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.

Save the Date

Save the date for the 2010 Consumer Voice Annual Meeting & Conference, October 19-22, in Orlando, Florida. Visit www.theconsumervoice.org for more information.

2008 NORS Data

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.