Program Promotion

Professional promotional materials enhance program visibility among different audiences. The following is a sampling of annual reports, brochures and other items developed by and for ombudsman programs across the country. They can be downloaded in PDF format and printed.

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Videos
Blog
Documents
Annual Reports
Brochures

Videos

National Medical Report from Washington State - The purpose of Long-Term Care Ombudsman Program is to protect and promote the rights of people who live in long-term care facilites, such as nursing homes, adult family homes and assisted living. The LTC Ombudsman aims to empower residents to become self-advocates and assure that resident rights as guaranteed by the state and federal law are upheld.

Ombudsman PSA - Local ombudsmen approached the City of Kirkland – City Council and got them excited about their program. They now have full coverage at the 60+ adult family homes in Kirkland, Washington.

What is an Ombudsman? - View this video and others from the Florida LTC Ombudsman Program. Click here to view the video in Spanish.

Blog

A blog is a type of Web site, usually maintained by an individual with regular entries of commentary, descriptions of events or other material.

Ombudsman - This blog, maintained by Salt Lake County, Utah, ombudsmen, discusses both the successes and challenges of advocating for long-term care residents.

Documents

Tips for Holiday Visiting - This press release from Missouri offers tips for visiting family and friends during the holidays as well as inform nursing home residents and about the ombudsman program.

Tried and True Methods for Reaching Underserved Populations: An information brief developed by the National Association of State Units on Aging - Includes information on cultural competency and statutory and regulatory requirements.

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State LTC Ombudsman Program Annual Reports

LTC Ombudsman Programs are required by the Older American's Act to produce a report of program activities on behalf of residents. See below for a sampling of reports:

2009 Iowa Annual Report

2008 Ohio Annual Report

2007 Delaware Annual Report

2007 Washington, DC Annual Report

2007 - 2008 Florida Annual Report

2005 - 2007 Kansas Annual Report

2007 Ohio Annual Report

2006 Vermont Ombudsman Project Annual Report
The Vermont Long-Term Care Ombudsman Project held a creative writing challenge for Vermonters living in long-term care facilities. The theme of the challenge was "CARE Matters." (Choice, Accountability, Rights and Empowerment.) These essays and poems reflect a wide range of perspectives and experiences and they help us understand what CARE means to residents and why it matters to them.. See entries along with an overview of the Vermont Ombudsman Program.

2006 - 2007 Wisconsin Biennial Report

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Brochures and Posters

Illinois LTC Ombudsman Program

Long-Term Care Ombudsman Programs

Alaska General Brochure - The Long-Term Care Ombudsman is Your Advocate
Colorado General Brochure - Colorado Long-Term Care Ombudsman Program: A Voice for Residents of Nursing Homes and Assisted Living Residences
Florida General Brochure - Florida's Long-Term Care Ombudsman Program: Our 2 cents is no small change
Iowa General Brochure - Working Together to Make Things Right
Minnesota Newsletter - Ombudsman Outlook
New Hampshire General Brochure - We Can Help (Includes detachable mailer) and LTCO Poster
Tennessee Poster - LTCOP Poster

Residents and Families

Wisconsin Ombudsman Program Brochure (2005) - When You Call the 800 Number
Wisconsin Nursing Home Survery Brochure - The Nursing Home Survey, A Guide for Residents and Families

Residents' Rights

Massachusetts Spanish Poster - Residents' Rights
Massachusetts Italian Poster - Residents' Rights
Massachusetts Portuguese Poster - Residents' Rights

Volunteering

Maine Volunteer Brochure - Become a Volunteer Ombudsman
Missouri Volunteer Brochure - Volunteers Touching Hearts
Washington Volunteer Flyer - Full Size and Sample Volunteer Ombudsman Recruitment Ad

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The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.

Save the Date

Save the date for the 2010 Consumer Voice Annual Meeting & Conference, October 19-22, in Orlando, Florida. Visit www.theconsumervoice.org for more information.

2008 NORS Data

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.