To enhance Ombudsman program consistency and effectiveness, NORC provides training materials to support initial certification training, National Ombudsman Reporting System (NORS) reporting, and continuing education training. The variety of training materials can be used for in-person training, virtual training, or on-demand training. NORC also collects training materials created by Ombudsman programs.
Training for Ombudsman staff and volunteers is critical for maintaining an effective long-term care Ombudsman program. This on-demand education platform is a learning center for all individuals interested in achieving quality long-term care and is available through your computer. The training center allows you to delve into important topics through online courses.
VISIT THE TRAINING CENTER
Do you need a presenter for your state conference or training for your Ombudsman program representatives? Contact NORC! NORC can provide training on a variety of topics for Ombudsman programs, virtually or in-person.
NORC will cover the cost of the trainer’s time (programs are asked to help with travel expenses, as applicable). Submit training requests at least two months prior to a virtual event, or three months prior for an in-person event.
