We are not a direct services agency. For assistance with individual concerns contact your Ombudsman program.
NORC
1025 Connecticut Ave, NW
Suite 1000
Washington DC, 20036
202.332.2275 (phone)
ombudcenter@theconsumervoice.org (e-mail)
Media Relations Contacts:
To learn more about NORC and its work with Long-Term Care Ombudsman programs, please contact:
Amity Overall-Laib, NORC Director
aoveralllaib@theconsumervoice.org
Lori Smetanka, Consumer Voice Executive Director
lsmetanka@theconsumervoice.org
Training Request:
Do you need a presenter for your state conference or training for your Ombudsman program representatives? NORC can provide training on a variety of topics for Ombudsman programs, virtually or in-person. Submit training requests at least two months prior to a virtual event, or three months prior for an in-person event.