Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

2022 Training Webinars

Quarterly TA Talks - National Ombudsman Reporting System (NORS) (September 21, 2022)

Materials:

We Have Unique Roles, But Often Support the Same Consumer: Long-Term Care Ombudsman Program and Adult Protective Services Collaboration (September 15, 2022)

Materials:

Voices for Equality: Advocating for LGBTQ+ Residents (August 11, 2022)

Materials:

Quarterly Technical Assistance (TA) Talks - Investigating Complaints Involving Allegations of Abuse (June 29, 2022)

Materials:

Long-Term Care Ombudsman Programs and Legal Services: Working Together to Protect Residents from Nursing Facility-Initiated Discharges (June 22, 2022)

Materials:

Treatment and Workplace Conditions for Direct Care Workers - A Discussion with State Ombudsmen and Program Representatives (May 24, 2022)

Materials:

Recognizing the Importance of Volunteers (April 21, 2022)

Webinar Materials:

Quarterly Technical Assistance (TA) Talks - Resident Councils (March 30, 2022)

Webinar Materials:

Money Mule Scams: Tips for Prevention, Identification, and Trauma-Informed Assistance (March 10, 2022)

Webinar Materials

Are You Ready? Ombudsman Program Emergency Preparedness and Response (February 23, 2022)

Webinar Materials

Introduction to the New Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs (January 26, 2022)

Webinar Materials