2025 Training Webinars

Improving the On-Boarding Experience of Potential LTCOP Volunteers (December 3, 2025)

• PowerPoint
• Example - IL LTCOP Volunteer Interest Meeting PPT 
• Example - IL Volunteer Brochure

Online NORS Training Course Launch (July 17, 2025)

• PowerPoint

A Resident Threatens Self-Harm: How Does the Ombudsman Program Respond? (June 24, 2025)

• PowerPoint

• Guidance for the Long-Term Care Ombudsman Program Response When a Resident Talks About Self-Harm

Introducing the NEW Online Course for Initial Certification Training (January 30, 2025)

• PowerPoint

An Introduction to Trauma-Informed Care (January 15, 2025)

• PowerPoint
• Updated Trauma-Informed Care Reference Guide