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Webinar on the new Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs

January 26, 2022        

NORC is pleased to launch the new Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs!

Do you provide training at the state or local level? If so, this webinar is for you! Join the webinar on Wednesday, January 26 from 3:00 - 4:00 pm ET to learn about the new training materials which include:

  • Curriculum Overview
  • Preparation Checklist and Training Tips
  • Trainer Guide
  • Trainee Manual
  • PowerPoints
  • Supporting Materials (e.g., Glossary of Key Words, List of Training Video URLs)

The Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs is a basic curriculum for initial certification training based on the requirements included in the Administration for Community Living (ACL) Long-Term Care Ombudsman Program Training Standards. In developing the curriculum, the National Long-Term Care Ombudsman Resource Center (NORC) worked with subject matter experts and Ombudsmen and Ombudsman program representatives (paid and volunteer). Join the webinar to hear more about the development process and materials.

Audience: This webinar is intended for State Ombudsmen and those that provide training for paid or volunteer Ombudsman program representatives.

Speakers: Amity Overall-Laib, Director, National Ombudsman Resource Center; and Carol Scott, Ombudsman Program Specialist, National Ombudsman Resource Center

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