Ombudsman Support

NORC applauds the daily efforts of all long-term care ombudsmen to promote residents' rights and quality of care. It is our hope that these documents and best practices will challenge ombudsmen to try new strategies in addressing on-going issues. In each category, you will find center documents related to key ombudsmen topics, best practices used by ombudsmen around the country and additional relevant resources.

• COVID-19
• NORC Webinars
• NORC Notes
• National Ombudsman Reporting System (NORS)
• Program Management
• Program Promotion
• Ombudsman Program Examples
• Systems Advocacy
• Technical Assistance FAQs
• Training
• Volunteer Management