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Nursing Homes Assisted Living/Board & Care Home and Community Based Services

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Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Online
    Training Curriculum

    This on-demand education platform is a learning center for the Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs.

    Visit to learn more about the training course
  • Infographic for Long-Term Care
    Ombudsman Program Promotion

    View an overview of the Ombudsman program and the impact they have around the nation. This infographic can be used for volunteer recruitment or program promotion.

    View
  • 2024 NORS Data Tables
    Now Available

    The 2024 NORS data tables are now available on the NORC website.

    View the NORS data tables

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Video of an Oklahoma Resident’s Transition Back to the Community

Posted: July 11th, 2025

Haely Ordoyne, Kansas State Ombudsman, Interviewed on Vacant Investigator Positions

Posted: June 25th, 2025

Regan Smith, Arizona LTCO, and Karen Jones, California LTCO, are Interviewed on the Importance of the Ombudsman Program

Posted: June 20th, 2025

Video of Tennessee Ombudsman, Melinda Lunday, Talking about the Importance of the Ombudsman Program

Posted: May 7th, 2025

All News and Press

Resource Center Updates

State Long-Term Care Ombudsman Program: 2025 Revised Primer for State Agencies

Posted: July 9th, 2025

New NORC Notables and Technical Assistance (TA) Tips on Social Media

Posted: June 30th, 2025

Materials Available - A Resident Threatens Self-Harm: How Does the Ombudsman Program Respond?

Posted: June 25th, 2025

New Guidance for the Long-Term Care Ombudsman Program Response When a Resident Talks About Self-Harm

Posted: June 17th, 2025

Resource Library