Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more
  • NORC App for Ombudsman Programs
    Now Available!

    This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

    Learn more
  • Navigating the NORC Website

    Watch this short video as an introduction to the NORC website.

    Watch the Video!

News and Press

Ohio State Long-Term Care Ombudsman, Beverley Laubert, Featured in an Article on Appointment to National Coronavirus Commission

Posted: June 30th, 2020

California Ombudsman, Nicole Howell, Testifies on the Impact of the Coronavirus Crisis on Nursing Homes

Posted: June 26th, 2020

Alabama Ombudsmen Deliver Watermelons to Nursing Homes with their Contact Information to Celebrate the Fourth of July

Posted: June 25th, 2020

Ohio LTC Ombudsman, Nate Cyrill, Raises Awareness About Resident’s Stimulus Checks

Posted: June 24th, 2020

All News and Press

Resource Center Updates

NORC Website Maintenance

Posted: July 8th, 2020


Posted: July 1st, 2020

July NORC Notes - Cultural Competency for Long-Term Care Ombudsman Programs

Posted: July 1st, 2020

Ombudsman Outlook June 2020

Posted: June 30th, 2020

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
Stay informed >>