This is a basic curriculum for initial certification training based on the requirements included in the Administration for Community Living (ACL) Long-Term Care Ombudsman Program Training Standards.

The 2020 NORS data tables are now available on the NORC website.

This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.