Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Resource
    Protecting Residents from Nursing Facility-Initiated Discharges

    This resource blends pertinent federal nursing home requirements and surveyor guidance with action steps for Ombudsmen to consider. We encourage Ombudsman programs to use this resource as a basic guide for using federal regulations and guidance to address common issues related to facility-initiated discharges.

    Learn more
  • COVID-19 Recovery and
    Reentry Resources

    In anticipation of resuming in-person visits, NORC convened a workgroup to discuss issues regarding Ombudsman program services during the pandemic and to provide input on COVID-19 Recovery and Reentry Resources.

    Learn more
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more

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News and Press

Tennessee State Ombudsman, Quiteka Moten, Interviewed by PBS for Residents' Rights Month

Posted: October 20th, 2021

Ohio State Ombudsman, Beverley Laubert, is Interviewed on a Podcast About Nursing Homes During COVID-19

Posted: September 16th, 2021

Kentucky State Ombudsman, Sherry Culp, Interviewed on the Vaccine Mandate for Nursing Home Staff

Posted: August 19th, 2021

Kansas State Long-Term Care Ombudsman, Camille Russell, Comments on Nursing Home Staff Vaccination Rates

Posted: August 9th, 2021

All News and Press

Resource Center Updates

November NORC Notes: Ombudsman Program Training Materials

Posted: November 1st, 2021

Webinar Materials Available - Protecting Residents from Inappropriate Evictions in Residential Care Communities

Posted: October 27th, 2021

NEW! Residents' Rights Education Materials

Posted: October 12th, 2021

October NORC Notes: Residents' Rights Month Resources

Posted: October 7th, 2021

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
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