Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Resource
    Protecting Residents from Nursing Facility-Initiated Discharges

    This resource blends pertinent federal nursing home requirements and surveyor guidance with action steps for Ombudsmen to consider. We encourage Ombudsman programs to use this resource as a basic guide for using federal regulations and guidance to address common issues related to facility-initiated discharges.

    Learn more
  • COVID-19 Recovery and
    Reentry Resources

    In anticipation of resuming in-person visits, NORC convened a workgroup to discuss issues regarding Ombudsman program services during the pandemic and to provide input on COVID-19 Recovery and Reentry Resources.

    Learn more
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more

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News and Press

Newsletter Written by and for Volunteer Ombudsmen in Pennsylvania

Posted: July 27th, 2021

Comments from Vermont Long-Term Care Ombudsman, Sean Londergan, on Attempt of Private Ownership on Nursing Home Facilities

Posted: July 23rd, 2021

Kansas State Ombudsman, Camille Russell, is Interviewed on Nursing Home Visitation Changes During COVID-19

Posted: July 20th, 2021

Video Message from Ohio Long-Term Care Ombudsman, Bob Vines, to Long-Term Care Providers

Posted: July 16th, 2021

All News and Press

Resource Center Updates

Consumer Voice Awarded Grant to Continue Operating National Long-Term Care Ombudsman Resource Center

Posted: July 22nd, 2021

July NORC Notes: Updated COVID-19 Recovery and Reentry Resources for Long-Term Care Ombudsman Progra

Posted: July 1st, 2021

Ombudsman Outlook June 2021

Posted: June 30th, 2021

Webinar Materials Available on Resuming In-Person Visits During COVID-19

Posted: June 18th, 2021

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
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