Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • COVID-19 Recovery and
    Reentry Resources

    In anticipation of resuming in-person visits, NORC convened a workgroup to discuss issues regarding Ombudsman program services during the pandemic and to provide input on COVID-19 Recovery and Reentry Resources.

    Learn more
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

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  • NORC App for Ombudsman Programs
    Now Available!

    This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

    Learn more

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News and Press

Profiles In Service: Department Of Aging Staff Recognized For Efforts To Help Nursing Home Residents

Posted: October 14th, 2020

Oklahoma State Ombudsman, William Whited, Testifies on COVID-19’s Impact on Residents in Long-Term Care Facilities

Posted: August 27th, 2020

Texas Ombudsman, Marsha Evans, Works to Connect with Long-Term Care Residents During COVID-19

Posted: August 24th, 2020

New Jersey State Long-Term Care Ombudsman, Laurie Facciarossa Brewer, Provides Testimony

Posted: August 13th, 2020

All News and Press

Resource Center Updates

October NORC Notes on Residents' Rights Resources

Posted: October 1st, 2020

Ombudsman Outlook September 2020

Posted: September 30th, 2020

Compassion Fatigue Training

Posted: September 15th, 2020

Trauma-Informed Care Training

Posted: September 8th, 2020

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
Stay informed >>