This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

Watch this short video as an introduction to the NORC website.

On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.