Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • NORC App for Ombudsman Programs
    Now Available!

    This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

    Learn more
  • Navigating the NORC Website

    Watch this short video as an introduction to the NORC website.

    Watch the Video!
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Michigan Ombudsman Program Worked with the Attorney General's Office Regards Reports Against an Adult Caregiver

Posted: May 21st, 2019

Beverley Laubert, Ohio State LTC Ombudsman, offers a special message for Older Americans Month

Posted: May 9th, 2019

Michigan Ombudsman, Jerry Stevens, is Quoted in an Article on the Ombudsman Program

Posted: May 8th, 2019

Ohio Long-Term Care Ombudsmen Comment on Staffing Issues in Nursing Homes

Posted: April 16th, 2019

All News and Press

Resource Center Updates

Webinar Materials - NORS Training Part III

Posted: May 2nd, 2019

NORC App for Ombudsman Programs Now Available!

Posted: May 2nd, 2019

May NORC Notes: Financial Exploitation in LTC Facilities

Posted: May 1st, 2019

Navigating the National Ombudsman Resource Center Website Webinar Materials

Posted: April 24th, 2019

Resource Library