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NORC Library

New Online Initial Certification Training Curriculum For Long-Term Care Ombudsman Programs

January 31st, 2025

The Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs is a basic curriculum for initial certification training based on the requirements included in the Administration for Community Living (ACL) Long-Term Care Ombudsman Program Training Standards

In developing the curriculum, the National Long-Term Care Ombudsman Resource Center (NORC) worked with subject matter experts and Ombudsmen and Ombudsman program representatives (paid and volunteer).
The curriculum materials, including the introduction and planning documents, have been updated as of January 2025. Review the materials below to understand the revisions and learn about our NEW online course to complement the original curriculum. 

Read FAQs about accessing the training center and share this flyer to learn about the customizable training materials and online modules.

About the On-Demand Training Center

This on-demand education platform is a learning center for all individuals interested in achieving quality long-term care and is available through your computer. The training center allows you to delve into important topics through online courses.

Watch a webinar and view the PowerPoint slides on the Introduction to the New Online Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs.