Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Navigating the NORC Website

    Watch this short video as an introduction to the NORC website.

    Watch the Video!
  • New On-Demand Training Center New On-Demand
    Training Center

    This on-demand education platform allows you to delve into important topics through our online courses.

    Visit the Training Center
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Ohio Long-Term Care Ombudsmen Comment on Staffing Issues in Nursing Homes

Posted: April 16th, 2019

Connecticut State Ombudsman Quoted in Article on Elder Abuse

Posted: April 4th, 2019

Maryland Volunteer Ombudsman Recruitment Video

Posted: April 3rd, 2019

Rhode Island State Ombudsman Serves on Senate Task Force

Posted: April 1st, 2019

All News and Press

Resource Center Updates

Navigating the National Ombudsman Resource Center Website Webinar Materials

Posted: April 24th, 2019

State LTC Ombudsman Program: 2019 Revised Primer for State Agencies

Posted: April 8th, 2019

April NORC Notes: Volunteer Management

Posted: April 1st, 2019

Ombudsman Outlook March 2019

Posted: March 29th, 2019

Resource Library