Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • COVID-19 Recovery and
    Reentry Resources

    In anticipation of resuming in-person visits, NORC convened a workgroup to discuss issues regarding Ombudsman program services during the pandemic and to provide input on COVID-19 Recovery and Reentry Resources.

    Learn more
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more
  • NORC App for Ombudsman Programs
    Now Available!

    This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

    Learn more

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News and Press

Ohio State Ombudsman, Beverly Laubert, is Interviewed on Communicating with Long-Term Care Residents During COVID-19

Posted: November 24th, 2020

Idaho Ombudsman Pairs Pen Pals in Facilities Across Her Region

Posted: November 2nd, 2020

Lance Robertson Celebrates Residents’ Rights Month and Recognizes the Work of Long-Term Care Ombudsmen

Posted: October 27th, 2020

Ohio Ombudsmen Work to Protect Resident's Right to Vote During Pandemic

Posted: October 26th, 2020

All News and Press

Resource Center Updates

December NORC Notes: Holiday Visits and COVID-19

Posted: December 1st, 2020

2019 NORS Data

Posted: November 30th, 2020

November NORC Notes: Resources on Electronic Monitoring Devices/Surveillance Cameras in Long-Term Care Facilities

Posted: November 2nd, 2020

October NORC Notes on Residents' Rights Resources

Posted: October 1st, 2020

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
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