Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • NEW Initial Certification Training Curriculum
    for Long-Term Care Ombudsman Programs

    This is a basic curriculum for initial certification training based on the requirements included in the Administration for Community Living (ACL) Long-Term Care Ombudsman Program Training Standards.

    Learn more
  • 2020 NORS Data Tables
    Now Available

    The 2020 NORS data tables are now available on the NORC website.

    View the NORS data tables
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more

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News and Press

Ohio Long-Term Care Ombudsmen Discuss Their Work on a Television Broadcast

Posted: August 29th, 2022

Maryland Long-Term Care Ombudsman Program Worked with the Attorney General in the Sentencing of an Operator of Unlicensed Assisted Living Facilities

Posted: August 25th, 2022

A Video on Louisiana's Program for Empowering Every Resident (PEER)

Posted: August 2nd, 2022

Rhode Island State Ombudsman, Kathy Heren, Writes a Blog on Voting Rights in Long-Term Care Faciliti

Posted: July 31st, 2022

All News and Press

Resource Center Updates

TA Talk Materials Available: National Ombudsman Reporting System

Posted: September 23rd, 2022

Webinar Materials Available: We Have Unique Roles, But Often Support the Same Consumer: Long-Term Care Ombudsman Program and Adult Protective Services Collaboration

Posted: September 16th, 2022

Webinar Materials Available: Voices for Equality: Advocating for LGBTQ+ Residents

Posted: August 11th, 2022

End of Grant Year Wrap-Up 2022

Posted: July 18th, 2022

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
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