Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Online
    Training Curriculum

    This on-demand education platform is a learning center for the Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs.

    Visit to learn more about the training course
  • Infographic for Long-Term Care
    Ombudsman Program Promotion

    View an overview of the Ombudsman program and the impact they have around the nation. This infographic can be used for volunteer recruitment or program promotion.

    View
  • 2024 NORS Data Tables
    Now Available

    The 2024 NORS data tables are now available on the NORC website.

    View the NORS data tables

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Video of Tennessee Ombudsman, Melinda Lunday, Talking about the Importance of the Ombudsman Program

Posted: May 7th, 2025

Tennessee Volunteer Ombudsman, Gordon Bradley, Interviewed on the Ombudsman Program

Posted: May 7th, 2025

Amity Overall-Laib, NORC Director, Fred Steele, OR State Ombudsman, and Laurie Facciarossa Brewer, NJ State Ombudsman are Interviewed on Food Shortages in Nursing Homes

Posted: May 1st, 2025

Connecticut State Ombudsman, Mairead Painter, TV Interview on Stories Worth Telling Hosted by Cate Steel

Posted: April 1st, 2025

All News and Press

Resource Center Updates

Updated LTCOP Infographic with FFY2024 NORS Data

Posted: May 30th, 2025

New LTCOP Rule Implementation Resources

Posted: May 30th, 2025

New NORC Notables and Technical Assistance (TA) Tips on Social Media

Posted: May 27th, 2025

New Online Initial Certification Training Curriculum For Long-Term Care Ombudsman Programs

Posted: January 31st, 2025

Resource Library