Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • NEW Initial Certification Training Curriculum
    for Long-Term Care Ombudsman Programs

    This is a basic curriculum for initial certification training based on the requirements included in the Administration for Community Living (ACL) Long-Term Care Ombudsman Program Training Standards.

    Learn more
  • 2020 NORS Data Tables
    Now Available

    The 2020 NORS data tables are now available on the NORC website.

    View the NORS data tables
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more

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News and Press

A Video on Louisiana's Program for Empowering Every Resident (PEER)

Posted: August 2nd, 2022

Rhode Island State Ombudsman, Kathy Heren, Writes a Blog on Voting Rights in Long-Term Care Faciliti

Posted: July 31st, 2022

Texas State Ombudsman, Patty Ducayet, is Quoted on Long-Term Care Staffing

Posted: July 18th, 2022

Hawaii State Ombudsman, John McDermott, Participates in a Facebook Live on Long-Term Care

Posted: June 17th, 2022

All News and Press

Resource Center Updates

End of Grant Year Wrap-Up 2022

Posted: July 18th, 2022

Ombudsman Outlook June 2022

Posted: June 30th, 2022

New Fact Sheet on Representing Residents During Nursing Facility Discharge Appeal Hearings

Posted: June 14th, 2022

Updated Fact Sheet on Residents’ Rights and the LGBTQ+ Community

Posted: June 13th, 2022

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
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