Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Resource
    Protecting Residents from Nursing Facility-Initiated Discharges

    This resource blends pertinent federal nursing home requirements and surveyor guidance with action steps for Ombudsmen to consider. We encourage Ombudsman programs to use this resource as a basic guide for using federal regulations and guidance to address common issues related to facility-initiated discharges.

    Learn more
  • COVID-19 Recovery and
    Reentry Resources

    In anticipation of resuming in-person visits, NORC convened a workgroup to discuss issues regarding Ombudsman program services during the pandemic and to provide input on COVID-19 Recovery and Reentry Resources.

    Learn more
  • New NORS Online
    Training Course

    This course is an online training tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. The course contains the same content as existing training materials.

    Learn more
  • COVID-19:
    Information for Long-Term Care Ombudsmen

    As the outbreak continues to evolve, it is important for Ombudsman programs to be informed and take precautions in order to prevent the spread.

    Learn more

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News and Press

Ohio State Ombudsman, Beverley Laubert, is Interviewed on a Podcast About Nursing Homes During COVID-19

Posted: September 16th, 2021

Kentucky State Ombudsman, Sherry Culp, Interviewed on the Vaccine Mandate for Nursing Home Staff

Posted: August 19th, 2021

Kansas State Long-Term Care Ombudsman, Camille Russell, Comments on Nursing Home Staff Vaccination Rates

Posted: August 9th, 2021

California Ombudsman Program Representative, Rachel Tate, Contributes to NCEA Blog on Changes in Long-Term Care

Posted: July 30th, 2021

All News and Press

Resource Center Updates

Quarterly Technical Assistance (TA) Talks

Posted: September 15th, 2021

September NORC Notes: NORS Resources and New Quarterly Technical Assistance Talks

Posted: September 1st, 2021

End of Grant Year Wrap-Up 2021

Posted: August 25th, 2021

New Infographic - Are you new to the Ombudsman Program? Here is what you need to know

Posted: August 3rd, 2021

Resource Library

COVID-19 Updates

Learn about the most recent information and resources.
Stay informed >>