Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Online
    Training Curriculum

    This on-demand education platform is a learning center for the Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs.

    Vist the Training Center
  • Infographic for Long-Term Care
    Ombudsman Program Promotion

    View an overview of the Ombudsman program and the impact they have around the nation. This infographic can be used for volunteer recruitment or program promotion.

    View
  • 2023 NORS Data Tables
    Now Available

    The 2023 NORS data tables are now available on the NORC website.

    View the NORS data tables

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Tennessee Ombudsman Program Representative, Melinda Lundy, Interviewed by AARP on the Work of the Om

Posted: February 4th, 2025

Washington State Ombudsman, Patricia Hunter, Interviewed on Discharges in Assisted Living Facilities

Posted: January 18th, 2025

Connecticut State Ombudsman, Mairead Painter, Interviewed on Retaliation in Nursing Homes

Posted: January 11th, 2025

California Ombudsman Program Representative, Rachel Tate, Interviewed on Nursing Home Evacuations in Los Angeles

Posted: January 9th, 2025

All News and Press

Resource Center Updates

New Online Initial Certification Training Curriculum For Long-Term Care Ombudsman Programs

Posted: January 31st, 2025

New NORC Notables and Technical Assistance (TA) Tips on Social Media

Posted: January 28th, 2025

Materials Available from An Introduction to Trauma-Informed Care

Posted: January 15th, 2025

Updated Trauma-Informed Care Reference Guide

Posted: January 15th, 2025

Resource Library