Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Navigating the NORC Website

    Watch this short video as an introduction to the NORC website.

    Watch the Video!
  • New On-Demand Training Center New On-Demand
    Training Center

    This on-demand education platform allows you to delve into important topics through our online courses.

    Visit the Training Center
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Assistant Secretary for Aging, Lance Robertson, wrote a blog post on the 40th year of the LTCOP

Posted: February 19th, 2019

Resident Council Handbook from the Florida Ombudsman Program

Posted: February 8th, 2019

Hawaii State Ombudsman, John McDermott, Wrote an Article About Adult Care Home Inspections

Posted: November 21st, 2018

Kentucky State Long-Term Care Ombudsman, Sherry Culp, Wrote an Op-Ed About Nursing Home Staffing

Posted: November 16th, 2018

All News and Press

Resource Center Updates

2018 NORC Evaluation Results

Posted: March 7th, 2019

March NORC Notes: Navigating the National Ombudsman Resource Center (NORC) Website

Posted: March 1st, 2019

Webinar Materials - NORS Training Part I

Posted: February 28th, 2019

New button to quickly access key NORC resources!

Posted: February 19th, 2019

Resource Library