National Consumer Voice
Menu
Nursing Homes Assisted Living/Board & Care Home and Community Based Services

Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Revised NORS Data Collection
    Effective October 1, 2019

    Ombudsman programs report their activities to ACL/AoA to be summarized in the National Ombudsman Reporting System (NORS).

    Learn more
  • NORC App for Ombudsman Programs
    Now Available!

    This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

    Learn more
  • It's Residents'
    Rights Month!

    The 2019 Residents' Rights Month theme is Stand for Quality.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Texas Ombudsmen Provide Tips for Family Members After Their Loved Ones Enter Long-Term Care

Posted: November 21st, 2019

The Harris County Ombudsman Program in Texas Discusses the Importance of Being an Ombudsman

Posted: November 18th, 2019

The Montgomery County MD Ombudsman Program Discuss How Becoming a Volunteer can Make a Difference

Posted: November 12th, 2019

California Ombudsman Program Representatives quoted on Medi-Cal Coverage Denials

Posted: November 1st, 2019

All News and Press

Resource Center Updates

December NORC Notes: Phase 3 of the Revised Federal Nursing Home Regulations

Posted: December 2nd, 2019

NORS Technical Assistance Open Dialogue Webinar Part II

Posted: November 21st, 2019

November NORC Notes: Trauma-Informed Care Resources

Posted: November 4th, 2019

NORS Technical Assistance Open Dialogue Webinar Part I

Posted: October 31st, 2019

Resource Library