Specialized Information for:

NORC App for Ombudsman Programs
Now Available!
This app was designed to help Long-Term Care Ombudsman programs (LTCOPs) access key resources while working in the field.

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Navigating the NORC Website

Watch this short video as an introduction to the NORC website.

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Resources on the Revised
Nursing Facility Regulations
On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

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Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

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