It has been 40 years since the 1978 Amendments to the Older Americans Act required every state to have an Ombudsman Program.

This on-demand education platform allows you to delve into important topics through our online courses.

On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.