This pocket guide describes activities that would constitute a routine access visit and provides a checklist as well as warning signs and red flags of potential abuse, neglect, and/or exploitation.

This is a basic curriculum for initial certification training based on the requirements included in the Administration for Community Living (ACL) Long-Term Care Ombudsman Program Training Standards.

The 2022 Residents’ Rights Month theme is "Inspiring Unity within Our Community." Find resources, activity ideas, and more to highlight residents' rights during October.

The 2020 NORS data tables are now available on the NORC website.