Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • 40th Anniversary of the
    Long-Term Care Ombudsman Program

    It has been 40 years since the 1978 Amendments to the Older Americans Act required every state to have an Ombudsman Program.

    Read more
  • New On-Demand Training Center New On-Demand
    Training Center

    This on-demand education platform allows you to delve into important topics through our online courses.

    Visit the Training Center
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Hawaii State Ombudsman, John McDermott, Wrote an Article About Adult Care Home Inspections

Posted: November 21st, 2018

Kentucky State Long-Term Care Ombudsman, Sherry Culp, Wrote an Op-Ed About Nursing Home Staffing

Posted: November 16th, 2018

Kentucky State LTC Ombudsman, Sherry Culp, Quoted in “Patients are getting screwed” Article

Posted: October 4th, 2018

Volunteer Ombudsman Recruitment Video from Dallas Texas

Posted: September 13th, 2018

All News and Press

Resource Center Updates

Webinar Materials - Advocating for Residents with Mental Health Needs: What to do When a Resident Threatens to Harm Themselves

Posted: December 4th, 2018

Updated Reference Guide: Working With Individuals With Mental Health Conditions

Posted: December 3rd, 2018

December NORC Notes: 40th Anniversary of the Long-Term Care Ombudsman Program

Posted: December 3rd, 2018

November NORC Notes: NORS Training, Resources, and FAQs

Posted: November 1st, 2018

Resource Library