NORC Library

New DEIA Ombudsman Program Self-Assessment Resource

July 10th, 2024

Diversity, equity, inclusion, and accessibility (DEIA) are essential elements for creating a foundation that ensures fair treatment and full participation of all individuals, especially those that have been underrepresented and marginalized.  

This self-assessment checklist is designed to introduce DEIA terminology to Long-Term Care Ombudsman Program (LTCOP) operations and activities; provide a starting point for program management, advocacy, and outreach with a DEIA lens; and assist LTCOPs in identifying areas for growth in ensuring equitable and inclusive services. This is an introduction, not a comprehensive list of considerations when recruiting, hiring, and supporting staff and volunteers; serving residents; conducting systems advocacy; providing consumer education; and other program activities.  

View the Resource.

View the Fillable Version.