NORC Notes

NORC Notes is a monthly email reminder of available resources on the NORC website and tips for how your program can use them. 

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Archived Notes

2021

December 1, 2021 - Holiday Visits

November 1, 2021 - Ombudsman Program Training Materials

October 7, 2021 - Residents' Rights Month Resources

September 1, 2021 - NORS Resources and New Quarterly Technical Assistance Talks

August 3, 2021 - Getting to Know NORC Resources

July 1, 2021 - Updated COVID-19 Recovery and Reentry Resources for Long-Term Care Ombudsman Programs

June 1, 2021 - Tips for Ombudsman Programs on Successful Complaint Investigation and Resolution During COVID-19

May 3, 2021 - Tips for Ombudsman Programs on Successful Communication During COVID-19

April 1, 2021 - Volunteer Recruitment, Training, and Retention During COVID-19

March 1, 2021 - New and Updated COVID-19 Resources and Webpages

February 1, 2021 - Family and Resident Council Resources

January 13, 2021 - Enhancing Your Advocacy Toolbox: Protecting Residents from Nursing Facility-Initiated Discharges

2020

December 1, 2020 - Holiday Visits and COVID-19

November 2, 2020 - Resources on Electronic Monitoring Devices/Surveillance Cameras in Long-Term Care Facilities

October 1, 2020 - Residents’ Rights Resources

September 1, 2020 - COVID-19 and Emergency Preparedness

August 3, 2020 - NORS Resources

July 1, 2020 - Cultural Competency for Long-Term Care Ombudsman Programs

June 1, 2020 - COVID-19: Updates for Long-Term Care Ombudsman Programs

May 1, 2020 - Taking Care of You: Self-Care Resources

April 3, 2020 - National Volunteer Week

March 6, 2020 - Coronavirus Prevention in LTC Facilities - Information for Long-Term Care Ombudsman Programs

February 3, 2020 - The Effects of the Opioid Crisis

January 2, 2020 - Person-Centered Care Resources

2019

December 2, 2019 - Phase 3 of the Revised Federal Nursing Home Regulations

November 1, 2019 - Trauma-Informed Care Resources

October 1, 2019 - Residents' Rights Month Resources

September 3, 2019 - National Ombudsman Reporting System (NORS)

August 1, 2019 - Who's Who in the Long-Term Care Ombudsman Program Network

July 1, 2019 - Resources for Supporting Lesbian, Gay, Bisexual,or Transgender (LGBT) Elders

June 3, 2019 - Ombudsman Program Advocacy Regarding Abuse in Long-Term Care Facilities

May 1, 2019 - Financial Exploitation in Long-Term Care Facilities

April 1, 2019 - Volunteer Management

March 1, 2019 - Navigating the National Ombudsman Resource Center (NORC) Website

February 1, 2019 - Advocating for Residents with Mental Health Needs

January 2, 2019 - Training Tips for the Ombudsman Program: Getting Back to the Basics

2018

December 3, 2018 - 40th Anniversary of the LTCOP

November 1, 2018 - NORS Training, Resources, and FAQs

October 1, 2018 - Residents' Rights Resources

September 4, 2018 - Training Materials on Transfer/Discharge and the Revised Nursing Home Regulations

August 1, 2018 - Resources help Ombudsman programs prepare for Residents' Rights Month!

July 2, 2018 -  Emergency Preparedness

June 1, 2018 - Elder Mistreatment and Responding to Allegations of Abuse

May 1, 2018 - Resources for Consumers

April 2, 2018 - Volunteer Retention and Recognition

March 1, 2018 - The Long-Term Care Ombudsman Program and Systems Advocacy

February 1, 2018 - A Basic Curriculum to Prepare Long-Term Care Ombudsman Program Representatives for Effective Advocacy

January 4, 2018 -  Self-Evaluation of the Long-Term Care Ombudsman Program

2017

December 1, 2017 - Long-Term Care Ombudsman Program Advocacy in Assisted Living Facilities: Tips for Training Program Representatives

November 1, 2017 - Program Promotion