Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Technical Assistance (TA) Talks

NORC provides daily in-depth technical assistance, consultation, information, and referral, for Ombudsman programs. To increase direct access to technical assistance (TA) and peer support, NORC will host quarterly live technical assistance dialogues.

To assist Ombudsman programs in meeting annual continuing education requirements, NORC will provide certificates of participation to those that register and attend the quarterly TA Talks via Zoom. The TA Talks will also be livestreamed on the NORC Facebook page and the recordings and materials will be shared with the network and posted on our website.

Each TA Talk will focus on one topic. To open the discussion, NORC staff, subject matter experts, or your peers will briefly provide information and/or highlight resources then attendees will have ample time to seek technical assistance and ask questions. Attendees are encouraged to share their expertise and experiences to provide peer-to-peer support and learn from each other.


Resources for Supporting Nursing Facility Residents with Mental and/or Behavioral Health Needs

An Introduction to the National Paralysis Resource Center - September 21, 2023

Loneliness and Social Isolation | June 21

Materials:

Communication Tools | March 15, 2023

Materials:

Family Councils | December 14, 2022

Materials:

National Ombudsman Reporting System (NORS) | September 21, 2022

Materials:

Investigating Complaints Involving Allegations of Abuse | June 29, 2022

Materials:

Resident Councils | March 30, 2022

Materials:

Volunteer Management | December 15, 2021

PowerPoint

National Ombudsman Reporting System (NORS) | September 29, 2021

PowerPoint