Training Provided by NORC

Have you heard about the training topics the Ombudsman Resource Center can provide?

Do you need a presenter for your state conference or training via webinar for your Ombudsman program representatives? Contact NORC! The National Ombudsman Resource Center can provide training on select topics to Ombudsman programs.

2024 – 2025 TRAINING TOPICS:

• Systems Advocacy: It's More than Legislative Work
• LTCOP Rule: Supporting Person-Centered Advocacy - Complaint Investigations and Abuse Reporting
• How NORC Supports Your Work: Exploring the Website, Resources, and Discovering New Tools
• LTCOP Advocacy: Supporting LGBT Older Adults in Long-Term Care Facilities
• Revised NH Regulations and LTCOP Advocacy
• Volunteer Management: Recruitment, Screening, and Risk Management

NORC STAFF CAN PRESENT IN PERSON OR VIA WEBINAR

You choose from a list of training topics and the Center will cover the cost of the trainer's time (programs would be asked to help with travel expenses). Please submit training requests at least eight weeks prior to the proposed event, so NORC can determine availability, especially if it is an in-person training opportunity. 

Please send your training requests to ombudcenter@theconsumervoice.org.