Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

2010 Trainings & Conference Calls/Webinars

Synchronicity Among Local and State Ombudsmen

This session was filmed at the 2010 Consumer Voice Annual Conference & Meeting in Orlando, Florida. NORC encourages all ombudsmen to listen to/watch the video if possible. Please note: This video contains several specific program examples and tips not included on the PowerPoint presentation and handouts. The PowerPoint presentation and handouts contain the principles and categories but not the specific practice/program examples.

Training Materials/Handouts:

MDS 3.0 Overview (October 2010)

Call Materials:

Ask Dr.  Susan Wehry (September 2010)

Call Materials:

Advocating for Unbefriended Elders (August 2010)

Call Materials:

 Health Reform and Long-Term Care Ombudsmen (April 2010)

Call Materials:

The Role of the Ombudsman in Advancing Excellence (March 2010)

Call Materials:

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