2010 Trainings & Conference Calls/Webinars

Synchronicity Among Local and State Ombudsmen

This session was filmed at the 2010 Consumer Voice Annual Conference & Meeting in Orlando, Florida. NORC encourages all ombudsmen to listen to/watch the video if possible. Please note: This video contains several specific program examples and tips not included on the PowerPoint presentation and handouts. The PowerPoint presentation and handouts contain the principles and categories but not the specific practice/program examples.

Training Materials/Handouts:

• Synchronicity Among Local and State Ombudsmen - Handout
• Synchronicity Among Local and State Ombusmen
• Older Americans Act Reauthorization Listening Forum - Texas State LTC Ombudsman Testimony
• Listening Forum - Certified Volunteer Ombudsman Written Testimony
• Older Americans Act Reauthorization Listening Forum - Texas Managing Local Ombudsman Testimony
• Strengthening the Connection Between State and Local Long-Term Care Ombudsmen: Management Practices to Improve Coordination
• What Do Local Long-Term Care Ombudsmen Need from Their State Long-Term Care Ombudsman? Tips from the National Association of Local Long-Term Care Ombudsmen

MDS 3.0 Overview (October 2010)

Call Materials:

• Speaker Biographies
• MDS 3.0 a New Era - PowerPoint Presentation
• Information Brief: Changes in the MDS 3.0 For Long-Term Care Ombudsmen
• Minimum Data Set (MDS) - Version 3.0 Resident Assessment and Care Screening: Nursing Home Comprehensive (NC) Item Set
• MDS 3.0 - Section Q: Participation in Assessment and Goal Setting - PowerPoint Presentation

Ask Dr.  Susan Wehry (September 2010)

Call Materials:

• Quick Reference Guide for Long-Term Care Ombudsman Practice: Working With Individuals With Mental Health Conditions (September 2010)

Advocating for Unbefriended Elders (August 2010)

Call Materials:

• Informational Brief on Unbefriended Elders
• American Bar Association Commission on Law and Aging
• American Bar Association Commission on Law and Aging Chart on State Default Surrogate Consent statutes (updated June 2014)
• Minnesota Unbefriended Elders Brochure
• Minnesota Unbefriended Elder Client Flyer
• Minnesota Frequently Asked Questions About Being a Healthcare Agent
• Minnesota Lawyers' Toolkit for Healthcare Advance Planning
• Minnesota Caregiver Service Collaborative List

 Health Reform and Long-Term Care Ombudsmen (April 2010)

Call Materials:

• Health Care Reform Provisions Affecting Older Adults and Persons with Special Needs
• The Medicaid Long-Term Services and Supports Provisions in Health Care Reform Law
• Nursing Home Transparency Provisions in the Patient Protection and Affordable Care Act

The Role of the Ombudsman in Advancing Excellence (March 2010)

Call Materials:

• Agenda
• Advancing Excellence in America’s Nursing Homes Campaign: Announcing Phase 2! - PowerPoint Presentation

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