2014 Trainings & Conference Calls/Webinars

Introduction to LGBT Aging: What You Need to Know about Lesbian, Gay, Bisexual and Transgender Older Adults

Tim Johnston, PhD, Manager of Education and Training for SAGE (Services and Advocacy for Gay, Lesbian, Bisexual and Transgender Elders), provides an introduction to LGBT aging discussing the culture, needs and concerns of LGBT older adults, why LGBT older adults are less likely to access health and social services and sharing best practices and tools for helping LGBT older adults to feel more included.

Click here to access the presentation slides.

SAGE usually charges for the content of this webinar. Since the content is proprietary NORC could not record the webinar, but the public version of webinar slides are available.

Visit the LGBT Elders issue page for more information.

Protecting Residents from Financial Exploitation: How Ombudsmen Can Use the New CFPB Guide in Their Work
This webinar discusses the Consumer Financial Protection Bureau's new guide for assisted living and nursing facilities entitled Protecting Residents From Financial Exploitation. The guide was developed to help operators and staff of nursing facilities and assisted living facilities protect residents from financial exploitation through prevention and early intervention, and outlines ways to create awareness, policies and practices to protect residents. In addition to enhancing LTCO advocacy skills regarding the warning signs of financial exploitation and learning about effective strategies to prevent and respond to such abuse, LTCO can share these tips and the guide with facility staff

Naomi Karp, Policy Advisor, Consumer Fraud Protection Bureau (CFPB) Office of Older Americans provides background on CFPB and the new guide and detail how long-term care ombudsmen can use this new resource to work with facilities to combat financial exploitation. Iris Freeman, MSW, William Mitchell College of Law details how one state, Minnesota, developed a state-specific manual in 2010 and will provide tips how to replicate that process in your state.

Advancing Excellence Overview for Ombudsmen
This webinar was the first in a series of webinars on the goals and tools developed by Advancing Excellence in America’s Nursing Home Campaign. This series was developed by staff from Advancing Excellence, the National Long-Term Care Ombudsman Resource Center, the Administration for Community Living, and the Centers for Disease Control and Prevention. Each webinar focused on how ombudsman can use this information to advocate on behalf of residents living in nursing homes.

Overview: seeing the value of nursing homes participating a performance improvement project; asking homes whether they are participating in the campaign; presenting a short version of the overview to the Resident and/or Family Council; etc.

Advancing Excellence Infections Goal Overview for Ombudsmen
This webinar was the second in a series of webinars on the goals and tools developed by Advancing Excellence in America’s Nursing Home Campaign. This series was developed by staff from Advancing Excellence, the National Long-Term Care Ombudsman Resource Center, the Administration for Community Living, and the Centers for Disease Control and Prevention. Each webinar focused on how ombudsman can use this information to advocate on behalf of residents living in nursing homes.

Infections Goal: understanding how infections can be spread and how the Ombudsman can be a part of the solution (hand washing; etc); addressing issues with residents who are in isolation due to an infection; encouraging the nursing home to use this tool if infections are an issue; etc.

Advancing Excellence Person Centered Care Goal Overview for Ombudsmen

This webinar was the third in a series of webinars on the goals and tools developed by Advancing Excellence in America’s Nursing Home Campaign. This series was developed by staff from Advancing Excellence, the National Long-Term Care Ombudsman Resource Center, the Administration for Community Living, and the Centers for Disease Control and Prevention. Each webinar focused on how ombudsman can use this information to advocate on behalf of residents living in nursing homes.

Person Centered Care Goal: understanding how this tool can help support resident preferences and rights; encouraging the home to use this tool.

Create the Good Webinar for Long-Term Care Ombudsmen

During this webinar representatives from AARP explain how LTCO can utilize Create the Good to connect with and recruit skilled volunteers. AARP staff provide instructions on how to register and post opportunities, tips for making an appealing post and respond to questions.

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