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COVID-19 Vaccine

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Ombudsman programs can share information and resources about the vaccines, the distribution process, and residents’ rights and encourage facilities to share information and hold educational sessions for residents and their families/legal representatives that include a discussion of risks, benefits, possible side effects, and rights. Information from federal agencies and Ombudsman program examples are below.


Federal Resources


NEW! COVID-19 Booster Outreach Tips For Long-Term Care Ombudsman Programs - January 2022

NEW!  A Vaccine “Cheat Sheet” and More COVID-19 Resources - January 13, 2022


Flyer for long-term care facilities to encourage their staff and residents to get booster shots - December 15, 2021

Flyer for long-term care facilities or others to emphasize how getting a COVID-19 booster protects your loved ones - December 15, 2021


CMS Memo (QSO-04-ALL) on Vaccine Requirement for Health Care Staff Suspended so Long as Court Ordered Injunctions Remain in Effect - December 2, 2021

CMS Infographic on COVID-19 Vaccination Requirements for Health Care Providers and Suppliers - November 4, 2021

CMS Requires All Staff of Long-Term Care Facilities to be Vaccinated - November 4, 2021


CDC: Webpage on Vaccines

Promoting COVID-19 Vaccine in Long-Term Care Settings  


Webpage on Vaccine Information for Long-Term Care Facilities and Rural Stakeholders

COVID-19 Vaccination FAQs for the Aging Network


Ombudsman Program Examples

Maine Ombudsman Program Presentation on Long-Term Care Staff Vaccine Outreach and Education Campaign (October 2022)
This presentation will be used to encourage vaccination and includes website links, resources, and short videos. 

Texas Fact Sheet: Why Get a COVID-19 Vaccine and Booster? (January 2022)
Information about COVID-19 Vaccines and Boosters for Long-Term Care Residents and Their Family Members

Boost New Jersey Day was December 15, 2021
Boost New Jersey Day was held on Wednesday, December 15th which marks the anniversary of the first COVID-19 vaccinations administered in New Jersey. You can find an appointment on the Vaccine Appointment Finder.

Texas Fact Sheet: Why Get a COVID-19 Vaccine? (August 2021)
Information about COVID-19 vaccines for long-term care residents and their family members.

Connecticut Long Term Care Ombudsman Program’s Facebook Live
These Facebook sessions discuss and answer questions about the COVID-19 vaccinations with the Department of Public Health and state vaccination team.

North Carolina COVID-19 Vaccine Flyer



Read archive


Long-Term Care Facility Toolkit: Preparing for COVID-19 Vaccinations at Your Facility

Long-Term Care Residents and Loved Ones: Answering Common Questions about COVID-19 Vaccines

Long-Term Care Facility Staff: Answering Common Questions about COVID-19 Vaccines 

Importance of COVID-19 Vaccination for Residents of Long-term Care Facilities

CDC’s Common Questions about Vaccines and Immunizations

Post Vaccine Considerations for Residents

Post Vaccine Considerations for Healthcare Personnel

CDC Webpage on Vaccine Considerations for People with Disabilities

CDC Videos to Educate Staff and Residents on Vaccine Safety Systems

This video on Vaccine Adverse Event Reporting System, or VAERS, is geared toward certified nursing assistants and other facility providers. It explains how VAERS helps medical staff  report any concerning side effects in residents following COVID-19 vaccination, how to recognize some common side effects, and what should be reported.


This video is geared toward residents, their families, and healthcare providers. It explains how to register with the CDC’s post-vaccination health checker, or v-safe. The system allows vaccinated individuals to notify the agency via smartphone about vaccine side effects. It also provides second vaccine dose reminders, if needed.

Emergency Use Authorization

An Emergency Use Authorization Fact Sheet for Recipients and Caregivers contains vaccine-specific information including benefits and risks, as well as potential side effects. It is to be given to the resident or their legal representative. 

An explanation of Emergency Use Authorization for Vaccines

Pfizer-BioNTech COVID-19 Vaccine EUA Fact Sheet for Recipients and Caregivers

Moderna COVID-19 Vaccine EUA Fact Sheet for Recipients and Caregivers


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