NORC Library

Advocacy Tools and Successful Practices to Protect Residents from Nursing Facility-Initiated Discharges Webinar

September 25th, 2019

View the slides as a PDF and PowerPoint with presenter notes.

Handouts

• State Operations Manual Appendix PP – Guidance to Survey (do not print!)
• State Operations Manual Appendix PP – Guidance to Surveyors for Long-Term Care Facilities §483.15 Admission, Transfer, and Discharge Rights
• Hospitalization Critical Element Pathway
• Dementia Care Critical Element Pathway
• Behavioral and Emotional Status Critical Element Pathway

For the last seven years, complaints regarding nursing facility discharges have been the top complaint received by Long-Term Care Ombudsman programs. Presenters provided an overview of the Ombudsman Learning Collaborative to Protect Residents Against Nursing Facility-Initiated Discharges project; showed how to use federal nursing home regulations and surveyor guidance to address three common complaints about discharge; shared examples of legal services and Ombudsman program collaboration; and highlighted available resources.

Presenters: Robyn Grant, Director, Public Policy and Advocacy, National Consumer Voice for Quality Long-Term Care; Eric Carlson, Directing Attorney, Justice in Aging; Jamie Freschi, NORC Consultant