NORC Library

August NORC Notes - NORS Resources

August 3rd, 2020

The August NORC Notes features NORS resources. The COVID-19 NORS FAQs have been updated to include a question about documenting outdoor and “window visits” and three additional questions and answers regarding choosing complaint codes for issues connecting with facility staff. The NORS online training course is a tool to help Ombudsman programs understand and comply with National Ombudsman Reporting (NORS) reporting requirements. Read the August NORC Notes.