Recording available for webinar on the Long-Term Care Ombudsman Program Final Rule

March 3rd, 2015

Recording available for webinar on the Long-Term Care Ombudsman Program Final Rule

March 3, 2015

Please see below for a link to the recording of the March 2 webinar on the Long-Term Care Ombudsman Program Rule. The webinar was presented by Becky Kurtz, Director, Office of LTCO Programs with AoA of ACL, with an introduction from Kathy Greenlee, Administrator, Administration for Community Living; Assistant Secretary, Administration on Aging.

The webinar provided an opportunity to review sections of the rule including:

• Responsibilities of key figures in the system, including the Ombudsman and representatives of the Office of the Ombudsman;
• Responsibilities of the entities in which LTC Ombudsman programs are housed;
• Criteria for establishing consistent, person-centered approaches to resolving complaints on behalf of residents;
• Appropriate role of LTC Ombudsman programs in resolving abuse complaints; and
• Conflicts of interest: processes for identifying and remedying conflicts so that residents have access to effective, credible ombudsman services

Click on the links below for the webinar slides and recording:

• Slides
• Recording