NORC Library

January NORC Notes: Training Tips for Ombudsman Programs: Getting Back to the Basics

January 2nd, 2019

Training for Ombudsman program staff and volunteers is critical for maintaining an effective long-term care ombudsman program. The National Long-Term Care Ombudsman Resource Center develops and collects materials and information that enhance and strengthen the Ombudsman program training.

Read the January NORC Notes to find information on adult learning techniques, sample training agendas, training videos, training topics, role play topics, and an online training curriculum.