NORC Library

March NORC Notes: The Long-Term Care Ombudsman Program and Systems Advocacy

March 1st, 2018

Systems Advocacy means to recommend changes to a system (e.g., a long-term care facility, a government agency, an organization, a corporation, policies, regulations, and law) to benefit long-term care residents. Effective and credible systems advocacy should generally be supported by data and complaint trends, but can also be in response to policy, regulatory, and legislative proposals that could negatively impact residents.

Read the full NORC Notes here.