NORC Library

New issue of the Ombudsman Outlook available

January 30th, 2015

A new issue of the Ombudsman Outlook is now available!

The Ombudsman Outlook is a quarterly e-newsletter for State and Local/Regional LTC Ombudsmen, produced by the National LTC Ombudsman Resource Center (NORC). The newsletter is designed to provide resources, tips and news about ombudsman programs and practices. Each issue will contain information about new policies and how they apply to LTCO work; news from the network, featuring state and/or local LTCOPs; technical assistance on a hot topic that has come into NORC over the previous quarter; tips on ombudsman practice or skills; featured resources, and MORE!

Read the most recent issue here.