Specialized Information for:
Nursing HomesAssisted Living/Board & Care Home and Community Based ServicesNovember 1st, 2021
Training for Ombudsman staff and volunteers is critical for maintaining an effective long-term care Ombudsman program. The National Long-Term Care Ombudsman Resource Center develops and collects materials and information that enhance and strengthen the training of paid and volunteer Ombudsman program representatives. The training materials in the November NORC Notes have been either developed by the Center or have been shared with the Center by Ombudsman programs.