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NORC Library

Ombudsman Outlook December 2018

December 31st, 2018

Click here to read the December issue of the Ombudsman Outlook. This issue is filled with new and updated NORC resources such webinar materials on advocating for residents with mental health needs and an updated hand in hand tip sheet for Ombudsman program training. This issue also features an article about the 40th anniversary of the Ombudsman program. The technical assistance hot topic is on visitation rights and information for families and friends, and the quick tips article is on residents’ rights and the LGBT community.