NORC Library

Ombudsman Outlook December 2019

December 20th, 2019

The December issue of the Ombudsman Outlook is now available. This issue is filled with new and updated resources such the NORS FAQ/TA Open Dialogue webinar resources and the 2018 NORS data. This issue also features an article about the training standards released by ACL. The technical assistance hot topic is on advocating for a resident who is on hospice, and the quick tips article is on access to resident records.

Read the Ombudsman Outlook.