NORC Library

Ombudsman Outlook May 2017

May 31st, 2017

Click here to read the May issue of the Ombudsman Outlook. This issue is filled with new and updated NORC resources such as an issue brief on considerations for identifying and addressing individual conflicts of interest, webinar recordings and materials about the Long-Term Care Ombudsman Program Final Rule, and an updated revised nursing home regulations web page. This issue also features and article about CMS guidance regarding copies of transfer/discharge notices, WEAAD, and the new NORC site map. The technical assistance hot topic is on accessing resident records, as well as a quick tips article on time management hacks.