NORC Library

Ombudsman Outlook September 2017

September 15th, 2017

Click here to read the September issue of the Ombudsman Outlook. This issue is filled with new and updated NORC resources such as LTCOP Volunteer Management: Model Materials and Sharing Best Practices webinar materials, information from CMS added to the Transfer/Discharge issue page, and an updated Federal Nursing Home Regulations page. This issue also features and article about emergency preparedness. The technical assistance hot topic is on the new TA FAQ page, as well as a quick tips article on unsafe wandering or exit-seeking behavior.