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NORC Library

Ombudsman Outlook September 2019

September 30th, 2019

The September issue of the Ombudsman Outlook is now available. This issue is filled with new and updated NORC resources such the new Trauma-Informed Care LTCOP Reference Guide and an updated Medicaid bed hold policies by state resource. This issue also features an article about the revised National Ombudsman Reporting System (NORS). The technical assistance hot topic is on resident and family councils, and the quick tips article is on trauma-informed care.

Read the Ombudsman Outlook here.