NORC Library

Part II Webinar Materials from the Three-Part Volunteer Management Webinar Series

March 11th, 2020

Three-Part Volunteer Management Webinar Series: Successful Practices in Volunteer Recruitment, Training, and Retention

NORC is hosting a series of three webinars designed to help Ombudsman programs recruit, support, and retain volunteers. These 75 minute webinars will include examples from programs across the country and plenty of time for brainstorming and sharing from all participants.

Register for all three webinars here.

Part I:  Developing a Work Plan to Recruit Volunteers (February 19, 2020)

View the sides as a PowerPoint or PDF.

Speakers: Patty Ducayet, Texas State Ombudsman; Amanda Sedeño, Managing Local Ombudsman, Area Agency on Aging, Concho Valley Long-Term Care Ombudsman Program, St. Angelo, TX; Melody L. Elston, MSW, Regional Ombudsman Program Director, Kansas City, MO

Part II: Mentoring and Monitoring Volunteers (March 11, 2020)

View the slides as a PowerPoint or PDF.

Handouts

• Pennsylvania Empowered Expert Residents Program (PEER) Brochure
• Pennsylvania Office of the LTC Ombudsman Trainee Checklist: Updated FY 19-20
• Pennsylvania Office of the Long-Term Care Ombudsman: Trainee Journal
• Training Catalog 2019-20

Speakers:  Mark Miller, DC State Ombudsman; Mary Ann Parker, DC LTCOP Attorney; Genesis A. Cachedon, DC Volunteer Specialist; Joseph Rodrigues, CA State Ombudsman; Carolyn Tenaglia, PA NE Regional Ombudsman

Part III: Retaining Volunteers - April 22, 2020 | 3:00 pm ET