NORC Library

Quarterly Technical Assistance (TA) Talks

September 15th, 2021

NORC provides daily in-depth technical assistance, consultation, information, and referral, for Ombudsman programs. To increase direct access to technical assistance (TA) and peer support, NORC will host quarterly live technical assistance dialogues.

To assist Ombudsman programs in meeting annual continuing education requirements, NORC will provide certificates of participation to those that register and attend the quarterly TA Talks via Zoom. The TA Talks will also be livestreamed on the NORC Facebook page and the recordings and materials will be shared with the network and posted on our website.

Each TA Talk will focus on one topic. To open the discussion, NORC staff, subject matter experts, or your peers will briefly provide information and/or highlight resources then attendees will have ample time to seek technical assistance and ask questions. Attendees are encouraged to share their expertise and experiences to provide peer-to-peer support and learn from each other.

Register for the first TA Talk on September 29, 3:00 – 4:00 ET on the National Ombudsman Reporting System (NORS). To help shape our discussion about NORS we encourage you to start sending your questions to ombudcenter@theconsumervoice.org now.

NOTE: Limited space is available. You must register and attend LIVE on Zoom for the full hour to receive a certificate of participation.

Register »