NORC Library

Updated Reference Guide on Resident-to-Resident Mistreatment and Long-Term Care Ombudsman Program Advocacy

June 26th, 2018

Resident-to-resident aggression is a serious issue that has a significant negative impact on all residents involved, but incidents are often not reported and investigated. The purpose of this reference guide is to provide an overview of resident-to-resident aggression in order to assist Long-Term Care Ombudsman (LTCO) programs in effectively responding to complaints involving resident-to-resident aggression, as well as help prevent RRA and reduce the prevalence of these incidents. Read the reference guide here.