NORC Library

Updated Resident-to-Resident Mistreatment In-Service Training Guide and PowerPoint

May 20th, 2022

Resident-to-Resident Mistreatment In-Service Training Guide and PowerPoint (Updated May 2022)
The Preventing and Responding to Resident-to-Resident Mistreatment in-service training includes a training guide and PowerPoint with presenter notes. The materials are intended for use by Long-Term Care Ombudsman programs to provide in-service training for staff of nursing facilities and residential care communities on the topic of resident-to-resident mistreatment (RRM). By the end of the training attendees will be able to define RRM; provide practical solutions to prevent incidents of RRM; understand the importance of individualized, resident-centered care; and know how to report incidents of RRM.

• In-Service Training Guide
• PowerPoint PDF
• PowerPoint with Presenter Notes