NORC Library

Webinar Materials - NORS Training Part II

March 19th, 2019

Revised NORS Training Part II: Complaint Coding

Tuesday, March 19, 2019

View the slides as a PDF and as a PowerPoint with presenter notes. 

Part II  Revised NORS Training Materials

• Revised NORS Training Part II: Complaint Coding Basic Principles (black and white version)
• Revised NORS Training Part II: Complaint Coding Quiz (black and white version)
• Revised NORS Training Part II: Complaint Coding Quiz Answer Sheet (black and white version)
• Revised NORS Training Part II: Complaint Coding Beyond the Basics Quiz (black and white version)
• Revised NORS Training Part II: Complaint Coding Beyond the Basics Quiz Answer Sheet (black and white version)
• NORS Table 2: Complaint codes and definitions