Lori Smetanka Named Executive Director of Consumer Voice

February 18, 2016

The Governing Board of the National Consumer Voice for Quality Long-Term Care has unanimously selected Lori Smetanka, JD, as Executive Director, effective immediately.  Lori has been serving as Interim Executive Director since October 2015. 

“Lori’s leadership skills and respect in the advocacy community, along with her history with Consumer Voice, make her the right person to lead the organization into the future,” said Michael Koenig, Consumer Voice Governing Board President.  “We believe she has the organizational management skills and long-term care program and policy expertise that will enhance the important work of Consumer Voice. Lori is a dedicated advocate who is committed to addressing the complex long-term care issues faced by consumers.”

Smetanka has been the Director of the National Long-Term Care Ombudsman Resource Center, housed at Consumer Voice, since 2004.  Prior to that, she served as Consumer Voice’s Law and Policy Specialist since 1994.